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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Unveiling Hidden Toilet Leaks and SERVPRO of Bountiful’s Restoration Expertise

1/15/2024 (Permalink)

Professional fixing the leak in toilet Leaking toilet in Bountiful, UT

Your home is your sanctuary, a place of comfort and security. However, even in the most well-maintained homes, unforeseen issues like hidden toilet leaks can wreak havoc and compromise the integrity of your living space. Water damage is a silent menace, often originating from inconspicuous sources like leaking toilets, and if left unaddressed, it can lead to structural damage, mold growth, and other costly problems. In times of crisis, it's essential to have a reliable partner like SERVPRO of Bountiful to help restore your home and peace of mind.

Detecting Hidden Toilet Leaks:

Identifying a hidden toilet leak early is crucial to preventing extensive water damage. Here are some signs that might indicate a leak:

Unexplained Increase in Water Bills:
Keep a close eye on your water bills. A sudden, unexplained increase could be a sign of a concealed water leak.

Musty Odors:
Mold and mildew thrive in damp environments. If you notice a musty smell in your bathroom or surrounding areas, it may indicate hidden water damage.

Stained or Peeling Paint:
Water leaks can damage walls, causing paint to peel or stain. Inspect the walls near your toilet for any unusual discoloration.

Soft or Warped Flooring:
Constant exposure to moisture can compromise the integrity of your flooring. If you notice soft or warped areas, investigate for potential leaks.

Visible Mold Growth:
Mold can grow rapidly in damp conditions. Check for any visible signs of mold on walls, ceilings, or around the toilet area.

Dealing with Water Damage:

Once a hidden toilet leak is detected, taking immediate action is vital to prevent further damage. Here's a step-by-step guide on how to deal with water damage:

Turn off the Water Supply:
Shut off the water supply to the toilet to prevent further leakage. This is typically done by turning the shut-off valve located behind or beneath the toilet.

Assess the Extent of Damage:
Evaluate the severity of the water damage. Check for standing water, saturated materials, and potential areas where moisture might have spread.

Remove Excess Water:
Use towels, a wet/dry vacuum, or a mop to remove standing water. The sooner you can extract the water, the better chance you have of preventing secondary damage.

Ventilate the Area:
Increase ventilation to help dry out the affected area. Open windows, use fans, and consider using a dehumidifier to reduce humidity levels.

Inspect for Mold:
Mold can start growing within 24-48 hours of water exposure. Thoroughly inspect the affected area for mold growth. If found, take appropriate precautions and consider professional mold remediation.

Contact SERVPRO of Bountiful:
When water damage is extensive or if you're unsure about the restoration process, it's crucial to seek professional help. SERVPRO of Bountiful specializes in water damage restoration and has the expertise and equipment to handle even the most challenging situations.

SERVPRO of Bountiful's Restoration Expertise:

Why choose SERVPRO of Bountiful for water damage restoration? Here are some compelling reasons:

24/7 Emergency Response:
Water damage doesn't wait for a convenient time, and neither do we. SERVPRO of Bountiful offers round-the-clock emergency response, ensuring that help is just a phone call away.

Advanced Equipment and Techniques:
SERVPRO technicians are equipped with state-of-the-art tools and technology to efficiently mitigate water damage. This includes moisture meters, industrial-strength air movers, and dehumidifiers.

IICRC-Certified Professionals:
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring that they are well-trained and knowledgeable in the latest restoration techniques.

Comprehensive Restoration Services:
SERVPRO of Bountiful provides a full spectrum of restoration services, from water extraction and drying to mold remediation and structural repairs. We aim to restore your home to its pre-damage condition.

Insurance Coordination:
Dealing with insurance claims can be overwhelming. SERVPRO of Bountiful works closely with insurance companies to streamline the claims process and alleviate the burden on homeowners.

A hidden toilet leak may seem like a minor inconvenience, but the potential consequences can be severe. Swift action is key to minimizing damage and restoring your home to its former glory. By partnering with professionals like SERVPRO of Bountiful, you can trust that your home is in capable hands. Don't let water damage disrupt your peace of mind—act promptly, and let the experts guide you through the restoration process. Your home deserves the best care, and SERVPRO of Bountiful is here to deliver just that."

A Comprehensive Guide to Prepare and Protect Your Home

12/2/2023 (Permalink)

Image of a damaged roof with snow. Roof damage in Bountiful, UT due to snow storm.

As the air turns crisp and the first snowflakes begin to fall, residents of Bountiful, Utah, know that winter is just around the corner. While the snowy landscapes can be picturesque, the winter season also brings its fair share of challenges, especially for homeowners. From freezing temperatures to heavy snowfall, preparing your home for winter is crucial to avoid damage and ensure a cozy and safe living environment. In this comprehensive guide, we'll explore the essential steps to fortify your home against the harsh winter elements in Bountiful.

10 Tips to Prepare and Protect Your Home



1. Inspect and Reinforce Your Roof:

The first line of defense against winter's fury is your roof. Perform a thorough inspection to identify any missing or damaged shingles, as well as leaks. Addressing these issues promptly can prevent water damage during heavy snowfall. Additionally, consider reinforcing your roof with ice and water shield membrane, especially in areas prone to ice dams. This extra layer provides an added barrier against melting snow and ice, safeguarding your home from potential leaks.

2. Clean and Insulate Gutters:

Clogged gutters can lead to ice dams, a common issue in colder climates like Bountiful. Before winter sets in, clean out your gutters and downspouts to ensure proper water drainage. Install gutter guards to prevent debris buildup and consider adding insulation to your attic to regulate temperature and minimize the risk of ice dams forming along the roofline.

3. Protect Pipes from Freezing:

Utah's winters can be bitterly cold, and frozen pipes are a significant concern. Insulate exposed pipes in unheated areas of your home, such as the attic or crawl spaces, to prevent freezing. Consider using heat tape for added protection, and make sure to disconnect and drain outdoor hoses. In extreme cold, leave faucets dripping to keep water flowing and minimize the risk of pipes bursting.

4. Service Your Heating System:

A well-functioning heating system is essential for a comfortable and warm winter. Schedule a professional inspection and maintenance for your furnace or heating system before the temperatures plummet. Change air filters regularly, and if you have a fireplace or wood-burning stove, have the chimney cleaned and inspected to ensure safe operation.

5. Seal Drafts and Insulate Windows:

Drafts around windows and doors can significantly impact your home's energy efficiency. Inspect for gaps and use weatherstripping or caulk to seal any leaks. Consider investing in thermal curtains or adding window insulation film to keep the cold air out and the warm air in. These simple steps not only improve comfort but also reduce heating costs during the winter months.

6. Stock Up on Winter Supplies:

Bountiful's winter storms can sometimes lead to power outages and road closures. Be prepared by stocking up on essential supplies. Create an emergency kit that includes non-perishable food, water, blankets, flashlights, and batteries. Keep a supply of rock salt or ice melt to prevent slips and falls on icy surfaces. Having these items readily available ensures you're prepared for unexpected winter challenges.

7. Winterize Your Landscaping:

Prepare your outdoor spaces for the winter by trimming tree branches that could pose a threat during heavy snowfall. Clear away debris from your yard, as snow accumulation on top of leaves and branches can cause damage. Consider wrapping young or delicate trees with burlap to protect them from freezing temperatures and winter winds.

8. Check Your Home's Insulation:

A well-insulated home is key to maintaining a consistent and comfortable indoor temperature. Inspect your home's insulation, focusing on the attic and walls. If needed, add extra insulation to improve energy efficiency and keep your home warm. This not only enhances comfort but also reduces heating costs in the long run.

9. Prepare for Snow Removal:

Utah winters bring ample snowfall, and being prepared for snow removal is crucial. Ensure your snow blower or shovel is in good working condition. Stock up on ice melt or sand to keep driveways and walkways safe. Consider hiring a professional snow removal service if needed, especially for larger properties.

10. Review Home Insurance Coverage:

Finally, take the time to review your home insurance coverage. Ensure it adequately protects against winter-related damages such as burst pipes, roof collapses, or other weather-related incidents. Understanding your policy and making any necessary adjustments will provide peace of mind during the winter months.

As winter blankets Bountiful, Utah, in a layer of snow, taking proactive steps to prepare your home is essential. From fortifying your roof to insulating pipes and ensuring a reliable heating system, these measures not only protect your home from potential damage but also create a warm and welcoming haven during the coldest months of the year. By following this comprehensive guide, you'll be well-equipped to face the challenges of winter, ensuring a safe and enjoyable season for you and your loved ones.

Tips for Dealing With a Flooded Basement

8/31/2023 (Permalink)

Image of a flooded basement Take preventative measures to avoid a flooded basement.

A basement flood in your home in Bountiful, UT, can seem like an overwhelming problem. There are several things you can do that can get it fixed quickly and minimize the damage that the water causes. Here are some tips for dealing with excess water in your home's lowest level.

3 Tips for Dealing With Water Damage

1. Take Preventative Measures

The best solution for a flooded basement is preventing it from happening in the first place. There are several precautions you can take to lower your risk of flooding:

  • Install a sump pump.
  • Have a backup generator to power the pump.
  • Direct water away from your foundation.
  • Build extra interior or exterior drains.


2. Call the Experts


If your basement does flood, it may be tempting to wade in and tackle the problem yourself. This is often a mistake. The best thing to do is to call local water restoration specialists. They have the equipment and the expertise to address large-scale basement flood damage. They can use industrial pumps to remove the standing water quickly. They can give you a thorough assessment of the problem so that you know exactly what needs to be done to fix it. Finally, they can test for secondary damage such as mold growth or structural weakness so that they don't have to come back a second time to address the same issue.


3. Notify Your Insurance Provider

If your flood is caused by a broken or leaking pipe, water heater or appliance, your homeowner's policy may cover the cost of repairs. Contact your provider to inquire about the scope of your insurance coverage and to file a claim. The estimate that the technicians give you for the repairs can verify the work needed and the itemized expenses.

No one plans on having a basement flood at home, but it's good to know what to do just in case it happens. The right precautions and the help of the professionals can get your home back to normal in no time.

3 Steps for Home Flooding Recovery

9/8/2022 (Permalink)

Image of drying equipment placed on floor after suffering flooding Professional drying equipment in a Bountiful, UT home.

The damages left behind by floodwater in home settings can be extensive and leave an emotional toll behind as well. This is true whether the water damage resulted from rising waters after prolonged rain or a broken pipe. After flooding recedes, most people want to get back to their normal lives as quickly as possible, but the full recovery from the situation may take a long time. Breaking recovery tasks into orderly chunks may help the process move along more smoothly.

3 Steps To Recover From Flooding

1. Contact Your Insurance Company

Talk to your insurance agent about the terms of your flood insurance. The agent may recommend certain water damage restoration professionals in Bountiful, UT. Be prepared to share contact information, such as the phone number and address of where you are staying during the recovery process. Discuss steps such as keeping photographic evidence of the damages and holding onto damaged materials as proof of your losses.

2. Maintain Safety

Water in the home and electricity make a dangerous combination. Make sure you shut off the electricity to the home before attempting any repairs or cleanup. Ask professionals about whether it's safe to enter the residence to avoid injuries from gas leaks or fire hazards. Remember to practice basic safety procedures.

  • Wear sturdy work gloves and protective hand and eye-wear.
  • Consider wearing a respirator.
  • Don't mix cleaning chemicals, such as chlorine bleach with ammonia.
  • Watch out for pests, such as snakes and mice.

3. Separate Belongings for Professional and DIY Cleaning

You may be able to hose off or rinse out many of your belongings. Some items, such as clothing, can be cared for at a dry cleaning shop. However, many furnishings, such as carpets or upholstered couches, will require specific professional care. Water damage restoration professionals have the right tools and training to clean without causing further damage and will take steps to prevent long-term damages, such as mold.

Remember, after flood water in home settings recedes, contact Bountiful,UT, professionals, ensure safety, and then set aside tasks for professionals. Working methodically through recovery helps get things back to normal more quickly.

SERVPRO Helps With Claims

8/10/2022 (Permalink)

Water damage in wall of local buildiing. Water damage in Bountiful, UT home.

SERVPRO is a leader in its field, providing the best emergency response and post-disaster services to its clients in Bountiful, Utah, and nationwide. They not only restore homes to their preloss condition, but they also help with the associated insurance claim services. Here's how.

4 Ways SERVPRO Helps With Insurance Claims

  1. They Begin the Restoration Job Quickly

The insurance company will need detailed information about the incident and the resulting damage. The damage restoration professionals will perform a thorough inspection of the affected area and determine what it'll take to restore it to its preloss condition. The team will share all of these details with the insurance company to get you compensated and on the road to recovery as quickly as possible.

  1. They Work With Your Insurance Company Throughout the Claims Process

Insurance can be complicated and especially challenging to understand when trying to recover from the unthinkable. You shouldn't have to endure the headaches of the claims process after a catastrophe. The professionals at SERVPRO understand the insurance claim services process well. This expertise enables them to work with your insurance company on your behalf.

  1. They Do Efficient, Thorough, High-Quality Work

As the professionals perform your restoration services, you and the insurance company can be confident that they're performing high-quality work. The job will also be completed efficiently, thoroughly, and promptly.

  1. They Provide Excellent Customer Service

You will always get excellent customer service working with this franchise. An office administrator will guide you through every step of the insurance claim process. They're available to take your questions or hear your concerns, and they keep you updated throughout the process. If any part of the claim is denied by the insurance company, we will still work with you to restore your home.

SERVPRO has been working with insurance companies for decades. This means they know their stuff when it comes to claiming services. In fact, many insurance companies prefer to work with them since they're a full-service provider, able to handle every portion of the claim for you.

How To Flush Your Water Heater in 5 Easy Steps

7/12/2022 (Permalink)

Image of a person flushing a water heater It’s essential to perform regular maintenance on your water heater.

Regular maintenance is crucial for your water heater’s longevity. By performing a water heater flush every six months, most water damage restoration professionals agree that you can avoid expensive repairs and even a failed appliance. Here’s how to flush your water heater in five simple steps.

5 Steps To Flush Your Water Heater

  1. Turn It Off

Before you flush the unit, you should shut if off completely. If it’s gas-powered, snuff the pilot light. If it uses electricity, turn off the power supply line at the circuit breaker.

  1. Hook Up a Hose

The garden hose tangled in your backyard will do. Attach one end to the drain valve, and place the other end somewhere that you’re comfortable receiving warm, sediment-filled water.

  1. Drain the Water Heater's Tank

Open the valve and allow the water to flow freely for five minutes. Next, turn the hot water on in the kitchen, which will aid in the draining process.

After two minutes, turn off the water supply valve on the water heater. The water will slow down gradually and then stop. Turn the water supply valve on one more time for a final flush. When the water and sediment subside, close the water supply valve once more, then close the drain valve, too.

  1. Restart the Water Supply

Once the valves are closed, turn the water supply on again and head for the kitchen. The faucet should still be on, but nothing will be flowing at first. When the water supply resumes, it’ll sputter a bit due to trapped air but will eventually return to a regular stream. This signifies that your tank is full, and you can turn the tap off.

  1. Turn the Unit Back On

After the tank fills completely, you’re safe to turn the unit back on.

To keep the showers in your Bountiful, UT, home comfortably warm, it’s essential to perform regular maintenance on your tank. Follow these five steps, and you’ll likely see that flushing your water heater is easier than you thought.

How To Respond to a Leaking Toilet

6/17/2022 (Permalink)

A professional repairing a toilet. Trust the Professionals. They can help you with your Leaking Toilet.

Most of the time toilets work regularly and dependably without many issues, so it's easy to neglect them. When you notice that you have a leaking toilet, it's important to take quick action. There are two options: complete the toilet repair or replacement on your own or hire a professional in Bountiful, UT.

Identify the Cause of Your Leaking Toilet

Before you get started, you need to know why your toilet is leaking. Naturally, your first steps should include inspecting the toilet to find out where the leak originates. After you've identified the problem, turn off the water and complete the necessary repairs or contact an expert.

There are several possible issues to look out for:

Check the flapper for one of two common problems. First, the rubber or plastic flapper may break or crack because of wear and tear. Second, the flapper may get stuck in an open position, causing the toilet to flow continuously.

A faulty float could be cracked, or the float chain may be loose. In either case, repairing the float is pretty easy and can usually be accomplished within a few minutes.

There are several pieces of the fill valve that could cause trouble when damaged. If you haven't worked with this type of repair before, contacting a professional for help could be your best bet.

Anywhere the toilet is connected to the floor, to the supply line, and to other components of the plumbing system could be a problem. Look for worn seals or damaged connections.

A crack along the supply line can cause pools of water on the floor, leading to severe damage that requires the services of water damage recovery professionals. Damage along the supply line generally calls for the services of a plumber.

A broken tank requires a complete toilet replacement. Cracks or breaks can be temporarily sealed with putty, but this step only provides a short-term solution. However, it may be possible for you to replace the toilet yourself.

As always, if you aren't confident in your ability to complete repairs or replacements, contact professionals. The costs related to making mistakes are often much higher than the initial cost of hiring an expert would have been.

Replace the Toilet

Replacing a toilet requires several pieces of equipment, including a putty knife, hacksaw blade, adjustable wrench, and some pliers. You'll also need the new toilet, a wax ring, and silicone caulk. Carefully read the installation instructions for any other supplies you might need and then follow these steps:

  • After turning off the water, drain the water from the tank by flushing.
  • The next step is disconnecting all of the places where the toilet is connected to the supply line and plumbing system.
  • Remove mounting nuts, the tank, and the toilet.
  • Remove and replace the old wax ring and flange with a new ring and flange.
  • Test the toilet to be sure everything is in the correct position. This is often a two-person job to ensure a proper fit and seal. When tightening the bolts and nuts, don't use too much pressure, and work from side to side to keep equal amounts of pressure on each side.

An old toilet can lead to a lot of problems. Don't wait for a leaking toilet to cause significant water damage before you take action to correct the situation.

Understanding Your Flood Coverage

11/15/2021 (Permalink)

House damage. Understanding your homeowners policy helps you to protect wisely your Bountiful, UT home.

Navigating the details of your homeowners policy can be confusing, especially when you are going through the stressful experience of enduring a basement flood in your home in Bountiful, UT. Understanding the general rules behind standard property coverage can help you know the right questions to ask your provider and assist with filing your claim. You can plan more easily for repairs when you know what is and is not covered.

Flood Coverage: What Does and Doesn't Cover

What Standard Insurance Doesn't Cover

There are many types of policies you can purchase beyond a standard homeowners policy. It may be fruitful to do so, particularly if your area is prone to flooding. While some water damage is covered, there are several types of problems that you probably have to pay for out of pocket:

  • Remediation of water damage that occurs due to unresolved maintenance issues
  • Repairs of the source of the water damage
  • Storm flooding
  • Water backup from a clogged municipal drain
  • Sewer backup

You may be able to purchase supplemental insurance coverage for some of these issues. For example, a flood policy is a smart idea if you live in a flood plain, because you are likely to experience the occasional basement flood even if you are vigilant about protecting your home. A water backup policy protects you from having to pay the cost of city plumbing issues that are outside your control. Your insurance agent can assess your individual case and recommend policies that cover your specific needs.

What Your Homeowners Policy Does Cover

A flooded basement can be caused by many different situations. There are two key factors that typically determine whether your homeowners policy will cover the cost of water damage mitigation services. Did the problem occur suddenly? For example, if a pipe bursts, it can cause a lot of damage in a short amount of time. Second, was the inciting incident an accident? If, despite your best efforts, a flood still occurs, your policy is likely to cover the cost of repairing the damage.

If the incident is a covered peril, you may be entitled to two types of coverage. Dwelling coverage takes care of the cost of repairing the structure itself. You may have to replace walls, insulation, carpet, or ceiling materials. Then the affected parts of your home must be rebuilt. This process is probably covered by your policy. Additionally, if any of your personal belongings were damaged by the covered peril, it is likely that you can be compensated for the cost of repairing or replacing them. Documenting the damage with pictures or video and providing the estimate from the mitigation company can support your claim and increase the chances that it will be approved.

It's never too early to learn exactly what your insurance coverage entails. Don't wait until a basement flood occurs to figure out whether your homeowners policy will pay for the damage. Go over the details with your insurance agent, and purchase any additional coverage you need. Understanding your policy helps you make an informed decision so that you can protect your home and everything in it.

4 Reasons To Replace Polybutylene Pipes

10/5/2021 (Permalink)

Polybutylene Pipes. Polybutylene pipes can cause water damage in your Bountiful, UT commercial.

Many property owners build structures from the ground up. If, however, you own an older commercial building, particularly one built between the 1970s and the 1990s, you should have the plumbing inspected for polybutylene pipes. While at that time these pipes were popular because of their relatively low cost, they ultimately cause many issues that lead to expensive repairs and other potential problems. 

Why replace polybutylene pipes?

1. Prevent Disastrous Leaks Caused by Faulty Polybutylene Pipes

One reason to get a new plumbing system in your building is that older pipes don't stand up well to chemicals from the water treatment plant. Eventually, these chemicals will wear down the pipes, causing many issues:

  • Brittle surface
  • Weakened pipe walls
  • Pinhole leaks

These small flaws can turn into large problems over time. This is particularly true of pipes made from outdated and insufficient materials. The leaks can damage your building's foundation and any materials the water comes into contact with. While a good plumber and water restoration experts can fix the damage as it happens, ultimately they are only addressing the symptoms of the real problem. Faulty pipes will keep getting leaks. Rather than patching the small leaks as they occur, it's better to just replace the whole failing system at once.

2. Protect Water Quality With Replacement

Water loss and the subsequent damage it causes aren't the only potential problems that faulty pipes can bring. Additionally, the degradation in polybutylene pipes often leads to lower water quality. As particles flake off and disintegrate, they deposit chemicals into the water that likely would not meet safety standards. If your commercial building in Bountiful, UT, has older pipes, replacing the whole system is the right step toward keeping the water quality level high.

3. Keep Your Building Up to Code

Because of the known issues with these outdated materials, your city's building codes no longer allow for their use. Therefore, as long as your plumbing system includes them, your building is unlikely to pass municipal inspection. This can lead to costly fines or even larger consequences if you do not replace them.

4. Appease Insurance Provider

You have an obligation as the building owner to keep it in reasonably good shape and make necessary repairs and upgrades in a timely manner. This is part of the agreement you make with the insurance company that agrees to protect your property. One of the potential consequences of not meeting building codes due to faulty pipes is that your insurance provider is unlikely to cover any water damage that occurs as a result. You may lose your coverage, and then you are stuck not only with the cost of replacing a failing plumbing system but also the full set of expenses associated with repairing subsequent damage.

This necessary upgrade not only prevents damage and protects your water quality but also ensures that your plumbing system meets the standards outlined in municipal codes and expected by your insurance provider. If you own a commercial building that still has polybutylene pipes, it's important to replace them as soon as possible.

Water Heaters and Noise: Quieting the Hobgoblins of Residential Plumbing

9/13/2021 (Permalink)

A professional fixing a water heater. If you hear some unusual noises from your water heater in your Bountiful, UT, home, call a professional for assistance

Every home needs a water heater, but not every heater is created equal. For those at the forefront of environmentally friendly products, a tankless heater will not have many of the noise problems as a traditional or conventional tank. However, for people who still prefer the more affordable — in the short term — options, a tank heater can lead to odd noises. Some sounds are normal, like the ignition or heating components kicking on, but other sounds are not, like:

  • Knocking
  • Banging
  • Clanging
  • Scratching

If you hear any of these odd noises, you should contact a plumbing or remediation professional in Bountiful, UT, to assess your tank. In many cases, the tank can be fixed with a simple flush, but a new tank is sometimes required. The outcome typically involves the age and damage to the appliance.

Water Heater Flush

Flushing a water heater is not a complex task, but some homeowners might feel uncomfortable performing such a task without prior experience. Again, you can hire a professional to take care of the flushing.

If you want to give it a go, you will need a hose and a space to drain the water from the tank. Before you begin, you will need to shut off the gas or electricity to the tank. If you have a gas tank, there should be a valve somewhere near the tank's base. If the heater is electric, shut off the circuit breaker to the heater.

With the power turned off and the tank no longer heating, you can turn off the water to the tank. Connect the drainage hose to the drainage tap. You can then stretch the hose to the predetermined drainage area. Once the hose is in place, you can open the drainage valve. Allow the tank to empty completely.

Once the tank is empty, turn the water back on. Leave the drainage hose attached to the drain valve open. Let the water run for 10 to 15 minutes, allowing any sediment to wash away. Turn off the water again. Detach the drainage hose and close the drainage valve. Turn the water back on, allowing the tank to fill. Once the tank is full, turn the power or gas supply back on.

Resolving Other Issues

In most situations, flushing the tank will resolve any unwanted noises because most tank noises stem from sediment. However, there are occasions where a flush will not take care of the problem. In these instances, it is best to hire a professional plumber to assess the tank and the plumbing surrounding the tank to ensure everything is working as it should.

If the plumber suspects the tank is the problem, they will probably suggest replacing the tank. When replacing a tank, you can opt for newer, more efficient models, but remember that many energy-efficient appliances will initially cost more.

A noisy water heater does not necessarily indicate a need for replacement; it could result from sediment requiring a flush. However, if you are not sure of the problem causing the noise, contact a professional to assess the tank and plumbing.

Understanding the Sewer Cleanup Process

8/5/2021 (Permalink)

A person cleaning a bathroom. It is fundamental to understand the sewer cleanup process in your Bountiful, UT, building.

When your commercial building in Bountiful, UT, has sewer damage, the thought of cleaning it up may seem overwhelming at first. Once you understand the different steps of the sewer cleanup process, though, it is likely to seem much more manageable.

Identify Cause

Before the cleanup process can begin, technicians need to know how the problem started. There are many potential causes of sewer problems:

  • Flooded toilet
  • Broken sewer lines or pipes
  • Invasive tree roots
  • Blocked or flooded municipal sewers


Knowing the cause of the damage helps the plumber or other repair personnel decide how to fix it so that it doesn't cause more damage to your building.

Assess Damage

When sewer damage cleanup experts arrive at your building, the first thing they do is complete a walkthrough of the space. They document all the damage so that they can create an action plan for efficient mitigation. Then they can create an itemized list of tasks that must be completed and give you an estimate of the cost.

Extract Moisture

Sewer backup typically leaves a lot of contaminated water behind. The results are standing puddles or a high humidity level in the building. The water must be removed with industrial pumps, and the humidity levels must be lowered to prevent secondary damage.

Remove Debris

Sometimes sewer water leaves sludge and other debris behind. Once the water is removed, it's easier to see what else needs to be taken out. If there is a lot of debris, technicians often use pumps or vacuum hoses for quick removal. They also tear out saturated drywall, carpet, and other materials that are ruined by sewage.

Disinfect Area

One of the most important parts of the sewer cleanup process is disinfection. Water that backs up or seeps in from the sewer is considered Category 3 Water, which means it likely contains all kinds of bacteria and other microbes. The mitigation team not only cleans but deodorizes every inch of your building that is affected by the backup.

Dry Surfaces

The surfaces that remain after ruined materials have been torn out and not only have to be sanitized but also dried. Failure to do so can lead to ongoing issues such as mold growth or further water damage. Removing as much excess moisture as possible is the key to complete remediation.

Rebuild Structure

The last step of the cleanup process is restoration. The remediation team doesn't just leave your building gutted and clean. Certified builders put up new walls and install new ceiling tiles. They match the wallpaper, paint, and flooring with the parts that are able to be salvaged so that no one can tell where the damaged area and preexisting structure meet. The job isn't finished until you are able to set up your office and start using the space again.

If you need sewer cleanup in your commercial building, choosing mitigation experts who know what they're doing shouldn't add stress to the situation. Qualified specialists can walk you through the entire process so that you know what is happening at every step to get your building back to normal.

IICRC Certified Firm

8/2/2021 (Permalink)

Broken Pipe Our SERVPRO team is professional and ready to help you.

SERVPRO of Bountiful is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Bountiful

SERVPRO of Bountiful specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How Much Does Flood Remediation Cost?

4/15/2021 (Permalink)

Image of a flooded room Flooding can cause a lot of damage.

There are many ways that a house can sustain water damage. A flood in your home in Bountiful, UT, is never good news, but damage repair may not cost as much as you expect. Depending on how widespread the damage is and a few other factors, the cleanup process may be fairly simple and affordable.

Flood Remediaton Costs

Cost Factors

A puddle on the floor from a small appliance overflow may be easy to mop and disinfect if you catch it quickly. For bigger issues, however, you are going to need to call flood remediation specialists. The average flood costs about $3000 in repairs, but your specific estimate depends on several factors:

  • Size of area affected
  • Number of floors affected
  • Contamination level of water
  • Amount of time since incident


As each factor increases, so does the cost of damage repair. Therefore, it's important to arrange for remediation as soon as you know there is a problem.

Low Range

A pipe break that floods your basement with clean water will probably cost around $1000 to mitigate. If you catch it quickly enough, technicians simply have to remove the basement water and make sure everything is dry.

Mid-Range

Water damage that results from a significant shower leak on the second floor or an appliance leak that floods a large area is likely to cost $3000-$4000 to repair. In addition to drying and cleaning the area, technicians will need to remove and replace walls, ceilings, flooring and insulation during this process.

High Range

A major incident such as a sewer backup or widespread damage from a heavy storm is going to cost the most to repair. This is especially true if secondary damage such as mold growth occurs. The cost of these repairs is usually around $8000.

If your home floods, you probably need professional damage repair. The good news is that most damage doesn't cost as much as you may expect. A qualified cleanup team can assess the problem and provide a reliable estimate.

Avoid Exposure to Category 3 Black Water

3/29/2021 (Permalink)

Cartoon of a person watching an overflowed toilet Overflowing toilets are considered category 2 water.

When your house is flooding, designations such as "gray" or "black" water may not be in your first thoughts. However, before anyone begins addressing cleanup and repairs, you need to understand the hazards that accompany the categories of water:

  • Category 1 Water is clean (or drinkable) water. Water dripping from the bathroom faucet or splashing out of the tub doesn't pose a serious risk to you or your home as you dry and repair the area.
  • Category 2 Water is often called gray water. This water may contain soap residue or similar substances. It often comes from overflowing toilets or a damaged dishwasher.
  • Category 3 Water poses the greatest risk and is called black water. This type of water may carry sewage, hazardous chemicals, and other contaminants. The dangers of exposure to category 3 water are significant. This contamination may happen when the sewer backs up or when rising rivers and other bodies of water flood into your home.


Other factors, such as the duration of exposure and the temperature, may affect the category of water in your home. For example, clean water absorbed by a sofa and left for several days will become gray water as it picks up chemicals from the furniture.

Sources of Hazardous Water

Any flooding and water damage from broken pipes, backed sewage systems, and natural flooding must be addressed by trained professionals. The contaminated water may carry pathogens related to the Norovirus, Hepatitis B, and tuberculosis. These pathogens and other bacteria may be transferred to you through direct exposure to the water and some may be airborne.

A Safe Response to Contamination

Professionals use protective gear when performing sewage cleanup and flood repairs, often including gloves, masks, and disposable coveralls. Technicians are trained in industry standards for cleaning and sanitizing the property to limit further contamination and mold growth.
The health risks that accompany black water are serious. The better you understand the potential risks, the better you can make decisions about repairs and cleanup in your Bountiful, UT, home.