Recent Posts

How To Help Prevent a Fire During a Gas Leak

7/2/2020 (Permalink)

Gas stove with flames Make sure your gas stove is turned off.

While the building materials of a home provide plenty of kindling when a blaze breaks out, a gas fire can be another matter altogether. In both scenarios, hungry flames devour all in their path, but in a fire caused by an ignition of natural gas, explosive forces can blow out the structure of a home and cause greater demolition and even spread to neighbors more quickly. You can help prevent a disaster from occurring in your home in  Centerville, UT, during a gas leak by learning and remembering this checklist.

What To Do if You Smell Natural Gas

  • Ventilate the area as quickly as possible to reduce the gas concentration by opening windows and doors.
  • Make sure that your gas stove or oven is turned off.
  • Do not plug in, unplug or turn on anything electrical including light switches.
  • Learn where the gas line is located and how to shut it off. Turn it to the off position using a wrench.
  • Get everyone out of the house and safely away from a potential gas fire explosion, then call 911 immediately.

How To Implement These Safety Steps

Using electricity during a leak can send out invisible sparks that can ignite gas fumes and start a fire, as can static electricity, and even your cell phone. Your best bet is to get everyone out and then investigate the odor’s cause or get help. You should learn where your gas meter is and how the shut-off operates. Keep a wrench to use for that purpose in a set location near the meter in case you need to use it. Get your family out with as little fuss and movement as possible to avoid building up static.

Should you experience a gas fire, or gas explosion, call on fire damage assessment technicians in Centerville, UT, for help with salvage and restoration. The experience is traumatic enough without trying to deal with those things on your own. Learning what to do proactively if you do smell gas can save your home and even your life.

Is Your Mold Damage Covered?

6/29/2020 (Permalink)

Mold growth in white wall Mold can start growing anywhere.

A pipe bursts in your home in Bountiful, UT, so you call a plumber and water restoration experts to fix the damage. Before they arrive, however, you start to notice a musty odor near the affected area and you see mold growth on a nearby wall. Mold can start to grow in as little as 24 hours after water damage has occurred. One question you probably have is whether or not your homeowner's insurance will cover the cost of the remediation. The answer depends on a couple of factors.

Covered Peril

The first thing your insurance provider may want to determine is the cause of the mold damage. Many basic policies cover the cost of mold mitigation if the issue is related to a covered peril:

  • Recent pipe break or leak
  • Overflowing toilet
  • Broken appliance
  • Roof leak

With most homeowner's coverage, there are two elements that determine whether an event constitutes a covered peril. Did it happen suddenly, and was it an accident? If those two conditions exist, it is likely that not only the initial water damage but also any related secondary damage such as mold growth will be covered by your provider. If, however, the damage occurs as a result of an ongoing problem or your negligence, you will probably have to pay for the repairs out of pocket.

Policy Additions

Some policies spell out limited coverage for mold damage explicitly. Many insurance providers offer separate mold insurance to supplement the general homeowner's policy. This coverage is called an endorsement, and there is an additional fee to add this particular protection. Your agent can advise you on the best coverage for your home and let you know what options are available to you.

Having the right insurance coverage for any potential damage that could befall your home is smart. Check to see if your homeowner's policy covers mold growth repair before a flood happens.

Tips for Dealing With a Flooded Basement

6/23/2020 (Permalink)

Image of flooded basement Take preventative measures to avoid a flooded basement.

A basement flood in your home in Bountiful, UT, can seem like an overwhelming problem. There are several things you can do that can get it fixed quickly and minimize the damage that the water causes. Here are some tips for dealing with excess water in your home's lowest level.

3 Tips for Dealing With Water Damage

Take Preventative Measures

The best solution for a flooded basement is preventing it from happening in the first place. There are several precautions you can take to lower your risk of flooding:

  • Install a sump pump.
  • Have a backup generator to power the pump.
  • Direct water away from your foundation.
  • Build extra interior or exterior drains.

Call the Experts

If your basement does flood, it may be tempting to wade in and tackle the problem yourself. This is often a mistake. The best thing to do is to call local water restoration specialists. They have the equipment and the expertise to address large-scale basement flood damage. They can use industrial pumps to remove the standing water quickly. They can give you a thorough assessment of the problem so that you know exactly what needs to be done to fix it. Finally, they can test for secondary damage such as mold growth or structural weakness so that they don't have to come back a second time to address the same issue.

Notify Your Insurance Provider

If your flood is caused by a broken or leaking pipe, water heater or appliance, your homeowner's policy may cover the cost of repairs. Contact your provider to inquire about the scope of your insurance coverage and to file a claim. The estimate that the technicians give you for the repairs can verify the work needed and the itemized expenses.

No one plans on having a basement flood at home, but it's good to know what to do just in case it happens. The right precautions and the help of the professionals can get your home back to normal in no time.

How Does SERVPRO Clean Up COVID-19?

6/16/2020 (Permalink)

Professional cleaning workspace Leave COVID-19 cleanup to the professionals.

Coronavirus exposure at your Bountiful, UT, workplace can raise more questions than it answers. Leave the ins and outs of coronavirus cleanup to a trained bioremediation team from SERVPRO. Here’s what to expect when they visit your office, warehouse or other commercial building.

1. An Initial Assessment

Before cleaning, SERVPRO professionals will inspect your building and assess the situation in order to use the most appropriate and effective cleaning methods. You can expect them to observe the most up-to-date CDC recommendations and any local or state directives.

2. Thorough, Surface-Specific Cleaning

Different sources require different cleaning methods. After all, you wouldn’t clean your windows with the same materials and substances you use to clean your floors. What’s more, some contaminants require more stringent cleaning methods than others. There are three main types of cleanup:

General cleaning: This is the initial step in virtually every cleaning process, no matter how deep the cleanup will eventually be. Fungi, bacteria and viruses are removed, as is any dirt or debris that are present.

Disinfecting: Cleaners employ chemicals to kill germs instead of simply removing them as they would during general cleaning. The type of disinfectant(s) used determines how many pathogens are eliminated. This is the form of cleaning you can expect after coronavirus exposure.

Sanitizing: If bacteria is the problem, sanitizing is the answer. This form of cleanup won’t get rid of viruses or fungi, but it will kill 99.9% of potentially harmful bacteria in your building.

3. Tested, Hospital-Grade Cleaning Agents

Your SERVPRO team will likely use SERVPROXIDE, its proprietary, hospital-grade disinfectant to safely and thoroughly cleanse your commercial property. While there is no magic cleaning product that’s tailored specifically to COVID-19, SERVPROXIDE demonstrably and effectively fights viruses similar to COVID-19 on hard, non-porous surfaces. It is also EPA-certified and FDA-approved.

Leave COVID-19 cleanup to the professionals. Your local SERVPRO technicians have the training, cleaning agents and equipment to restore your building to business as usual quickly and securely after coronavirus exposure.

How Does Water Become Contaminated?

6/2/2020 (Permalink)

Water leaking on floor tiles from shower Shower leak in a Wood Cross, UT home.

Clean water can become contaminated in a variety of ways. Chemicals, microorganisms, soil or solid waste can cause clean, treated Category One water to degrade to Category Two gray water or highly contaminated Category Three black water. Learn how to mitigate damage caused by any category of contaminated water.

Clean Water Left Standing

Category One water often originates from a broken supply line. Clean water can degrade over time and become contaminated through exposure to building materials, systems and contents. Homeowners should act quickly to extract standing water:

  • Clean Category One water can degrade to Category Two within 72 hours
  • Category Two gray water can degrade to Category Three within 48 hours
  • Clean water may become highly contaminated black water in only five days

The sooner that clean water is removed, the more likely it is that only drying will be necessary. Damage that involves contaminated water will require disinfection.

Microorganisms and Chemicals

Category Two water damage may result from an appliance leak, a backed up or leaky shower, a broken toilet or a malfunctioning sump pump. Any materials or contents exposed to gray water should be disinfected.

Solid Waste

Category Three water damage is usually caused by a sewer backup or flood. This water is highly contaminated and contains solid waste and other contaminants. This is the most severe category of water damage. It may not be possible to completely clean materials and contents saturated with Category Three water. It is safer to dispose of and replace these materials to limit contagion and mold risks.

Regardless of the category of water damage, it is important to act quickly to remove water from a residence in Woods Cross, UT. Timely mitigation can limit primary damage and help to prevent secondary damage. Homeowners should rely on a mitigation and restoration service with the experience and equipment needed to clean up contaminated water.

What To Do After a Storm

5/29/2020 (Permalink)

Image of fallen tree on top of a house damaging the roof. With green letters asking "Storm damage?" Your home may be damaged after a recent storm.

When a storm hits your area, your first concern is probably keeping your family and yourself out of harm's way. After the storm passes, however, you focus may shift to taking care of the damage it caused to your home. Here is a checklist of storm tips you can complete when your home in Bountiful, UT has flood, wind or hail damage.

3 Tips You Can Follow After a Storm

1. Call for Repairs

You will likely need outside assistance if your home was damaged by a recent storm. In fact, if the storm damage is extensive, it may be safer to wait for storm mitigation experts to assess your home rather than trying to document the need for repairs by yourself. Specialists can walk through your house and give you an estimate of the time and expense it will take to repair your home. They can document the damage with pictures and video to assist with your insurance claim and keep both you and your provider informed about any changes that need to be made.

2. File a Claim

Many insurance providers list storm tips on their websites to help homeowners prevent damage, but not every problem is preventable. Because home repair can be expensive, it is important to file an accurate insurance claim. Check with your insurance agent to understand what your policy covers so that you can file a successful claim.

3. Cover Vulnerable Spots

Holes in your roof or broken windows can lead to more damage. Many disaster mitigation companies offer board up services during storm cleanup to keep more wind, rain or debris from getting into your home. Covering these vulnerable areas can also serve as a deterrent for would-be thieves, vandals and wild creatures.

After a storm ravages your home, you may not know the first steps to take. These storm tips can help you protect your home and get repairs started quickly.

3 Reasons To Make SERVPRO Your Preferred Vendor

5/29/2020 (Permalink)

Logo of IICRC SERVPRO has professional certification, the specialists are all certified by the IICRC.

Storm season increases the risk to insurance companies who provide coverage to homeowners in Bountiful, UT. As an insurance agent, it's important to have a preferred vendor in mind for remediation and restoration. Partnering with a company such as SERVPRO has several benefits for those who insure residential properties.

Benefits of Partnering with SERVPRO 

1. Professional Certification

When you participate in SERVPRO's vendor program, you can rest assured that you are getting high quality service. These storm restoration specialists are all certified by the IICRC. This certification verifies that the technicians have the proper training and experience to handle the mitigation tasks that are necessary to restore your client's home to its former glory.

2. High Standards

In addition to the rigors of the certification program, SERVPRO commits to a high standard of service for any franchise it vouches for. In order to receive 1-800-SERVPRO referrals from the corporate office, each location has to demonstrate compliance with 21 guidelines to achieve the level of excellence the company requires. When an insurance agent calls the hotline, he or she can expect to be referred to a team that meets these guidelines.

3. Transparent Reporting

Every step of the mitigation process from the initial assessment to the date of completion is recorded electronically. The Claims Information Center is your link to the most up-to-date information on the job. If additional damage is discovered or impending weather delays the timeline for repairs, it will be noted on the report. Both the homeowner and the insurance provider are kept informed through the whole cleanup process with this transparent system.

As an insurance agent, you want to make sure your clients get the quick remediation their homes need for the lowest cost possible. A referral to a trusted local mitigation company can make your job easier. SERVPRO helps you stay connected and informed with the expert level of service it provides to your client.

How To Clean Your Dryer and Reduce the Risk of a Fire

5/13/2020 (Permalink)

Fire in a Dryer Preventing Lint Fires in a Clothes Dryer

Many residential home fires start in the laundry room in the dryer. A lint fire can cause extensive damage and is a significant risk to homeowners. Before you need to call for fire damage restoration in North Salt Lake, Utah, consider learning how to clean your dryer and reduce your risks. All appliances have routine maintenance schedules.

Every dryer has three areas to clean

  1. Lint trap
  2. Vents
  3. Interior

Lint Trap

The first area to focus on is the lint trap. You can prevent fire damage by cleaning this trap after every dryer use. The process is simple. First, you remove the trap from the drum or the top of the dryer. Second, use your hand to pull excess lint from the surface. Finally, rinse the trap under the faucet and let it dry before returning it.


A common place for a lint fire occurrence is within the dryer vents. The dryer forces excess through these ducts to the outside of your home, but lint does buildup over time. Experts suggest cleaning these vents annually or more frequently, depending on your dryer use. Larger families should clean the vents more than an individual. To clean the vents, move your dryer away from the wall and detach it from the vent. Use a shop vac with a longer hose to vacuum out the duct. You can also purchase kits with drill attachments for brushing lint free of the sides.


Once a month, clean the interior of your appliance to prevent a dryer fire. Remove the back panel and clean out all the crevices and vents. If you are not comfortable performing this task, contact an appliance technician, and schedule a cleaning.

A lint fire is a common residential disaster. Be sure to perform necessary maintenance and cleaning to reduce your risks of such a fire. Contact a professional to discuss cleaning routines and maintenance.

Why Choose SERVPRO for Storm Restoration Services?

4/30/2020 (Permalink)

Drying equipment placed on wet wood This wood suffered water damage and SERVPRO placed drying equipment to speep up the drying equipment.

Heavy storms and even long-lasting rainstorms can cause a lot of damage for Bountiful, UT, insurance clients. When faced with storm restoration, these property owners may reach out to insurance providers for recommendations of water and flood damage repair professionals. SERVPRO offers a quick response and strong corporate support to speed up the claims and restoration processes for the benefit of the property owner and the insurance company.

SERVPRO's Commitment to Quality

Of course, there are other options when it comes to storm restoration and cleanup. What services and standards set SERVPRO apart from other restoration companies?

  • Adherence to IICRC standards
  • Lower claims costs
  • Emergency response times
  • Highly trained property damage restoration technicians
  • Ongoing training for technicians and for insurance professionals

Specialists from SERVPRO abide by extensive performance guidelines established by industry leaders and corporate supervisors.

Adherence to the Highest Cleanup and Restoration Standards

As a leader among nationwide storm response and restoration professionals, SERVPRO technicians agree to 21 guidelines, including carrying appropriate insurance and submitting to background checks. Franchise owners make sure those requirements are consistently maintained. The IICRC, or Institute of Inspection, Cleaning and Restoration Certification, has established strict standard validation requirements, including the proper use of equipment and how to determine whether drying is complete. SERVPRO abides by all of these certification requirements.

Cooperation With Insurance Companies

SERVPRO's Claims Information Center is another way that the company works closely with insurance companies. This claims center offers a wide array of services to reduce response times and simplify the paperwork required. This information center is an easily accessible source of mitigation reporting data.

Your Best Choice for Restoration Services

It's easy to see why SERVPRO is a preferred vendor among insurance providers. When the time comes for insurance companies to recommend a cleanup and restoration company to clients, SERVPRO offers fast completion, high-quality results, and cooperation with insurance agents. SERVPRO's storm restoration efforts set the standard for other service providers in Bountiful, UT. 

Signs You Have a Leaking Pipe

4/21/2020 (Permalink)

Old rusty pipe with small hole in the middle.  Broken pipes can cause severe water damage to your commercial property in Bountiful, UT.

A water leak from a broken or damaged pipe can cause a lot of damage to your commercial property in Bountiful, UT. Most of the pipes in the building, however, are hidden behind walls or under cabinets, so it may be hard to tell that there is a problem. There are signs to look out for to determine if you have a water loss.

Signs to Look Out For 

Visible Signs

There are many signs of possible water damage to watch for:

  • Dark spots on ceiling tiles
  • Water trapped in light fixtures
  • Wet patches on drywall
  • Buckling walls
  • Swollen floorboards or cabinets

During your regular building inspection, look for anything out of the ordinary. You may not be able to see signs of a water leak immediately, but you'll start to notice them within a few hours of the pipe break.

Sensory Signs

Running water has a telltale sound. If you hear water constantly running somewhere even when no faucet has been turned on, you may have a problem that can cause significant damage to your building. A musty odor is another indication that you have water damage somewhere in the building. When this happens, you need to call water restoration specialists to find and fix the damage to your building.

Financial Signs

A sudden spike in your water bill is a clear sign that you have at least one leak somewhere. You do not want to wait until your statement arrives to find out you have a problem, though. Check the water meter once a week to make sure that your usage is remaining somewhat constant. Keeping an eye on how much water your building is using is a good way to detect water damage early and save yourself the needless expense of a water loss.

When you have a water leak, it is imperative that you take care of the problem as soon as possible. Early detection is the key to protecting your building and saving money.