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Davis County Smoke and Soot Cleanup

7/29/2021 (Permalink)

House damaged after a devastating fire. Smoke and Fire Damaged Property in Bountiful Utah

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bountiful, UT, will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
801-298-4272

3 Steps for Deep Cleaning Your Home After a Flood

7/29/2021 (Permalink)

Neighborhood flooded. Flood Damage can leave mud and debris behind in your homes.

Flooding in Bountiful, UT, can wreak havoc on your home, especially when it comes to the mud, sludge, and debris it leaves behind. Cleaning walls, floors, and all your belongings once the waters recede can seem like an impossible task, especially if you must follow specific cleaning requirements from your insurance company, city, or state.

Steps you can take during flood cleanup that may make the process simpler.

  1. Begin With Hard Surfaces

Once you call your insurance agent and storm damage and flood restoration company to handle the drainage and disposal of contaminated floodwaters, you can begin cleanup efforts by creating a flood disinfectant for your home’s hard surfaces. Use clean scouring pads and a maximum-strength cleanser on your kitchen counters and other surfaces, then disinfect them with bleach or other germicide diluted with hot water. Remember to ventilate the room when you work with these chemicals and wear a mask and gloves to protect yourself.

  1. Disinfect Your Kitchen Goods

Once your surfaces are clean, you can move on to your dishes, silverware, and canned goods. China, glassware and plastic utensils can be soaked in hot water treated with disinfectant, while metal silverware and cookware can be cleaned by immersing them in boiling water for 10 to 15 minutes. Avoid using bleach on metal surfaces, as it may cause your items to stain or discolor. Remove labels from your canned goods, allow them to soak in disinfectant, and then air dry before you re-label them.

  1. Sort Salvage From Trash

If you are following specific cleaning requirements from a local authority, it is important that you understand which items can be salvaged and which must be thrown away. As you were flooding clean, make piles of items that can be restored, such as non-porous toys and tools, and throw away mattresses, soaked bedding, and plastic toys that may have absorbed contaminated water.

Flooding in Bountiful, UT, can leave behind mud, debris, and soaked belongings. Following your city’s cleaning requirements and knowing where to begin may make the cleanup process simpler and give you peace of mind as a homeowner.

If you have any questions, please give us a call at (801) 298-4272.

SERVPRO of Bountiful technicians will respond immediately, day or night, to help Bountiful business owners and residents.

What Is Category 3 Water Damage?

7/26/2021 (Permalink)

Contaminated water. Cleaning a flooded home will depend on the category of the contaminated water.

Water damage, including black water, is classified into one of three categories based on the level of contamination in the water. It is important to know which category of water you are dealing with before attempting to clean a flooded building because each class comes with different risks and requirements.

Water Damage Categories

You may see water damage referred to as either clean water, grey water, or black water. These phrases refer to the three categories of water damage:

  • Category 1 Water is water that does not contain any harmful contaminants.
  • Category 2 Water may contain significant amounts of chemicals, physical or biological contaminants.
  • Category 3 Water contains unsanitary agents, such as fungus and bacteria.


Examples of Category 3 Water

Examples of this type of water include sewage cleanup, water from streams and rivers, ground surface water, seawater, storm surge, and standing water. Category 2 water that has become stagnant or has remained standing for too long can be reclassified into this category. Toilet overflows that contain feces or originate from beyond the toilet trap are another example.

Category 3 Water Removal

The removal of this category of water requires protective gear and safety training. For this reason, it is not recommended that property owners attempt to remove the water themselves. A professional water remediation company in Bountiful, UT, has the training and equipment to safely remove the water and decontaminate the affected area. Additionally, they can evaluate affected contents to determine which items can be safely cleaned and sanitized and which should be discarded and replaced.

Some types of water can be removed safely by property owners. Other types are best left to professionals with the correct safety gear and training. If you are dealing with a black water situation, it is usually best to avoid the risk of coming into contact with contaminated water and potentially spreading contamination around your property by attempting to clean it yourself.

My Basement Has Flooded! What Next?

7/26/2021 (Permalink)

Mold in drywall caused by water damage. If a flooded home in Bountiful, UT, is not cleaning well, mold can grow in the affected surfaces.

Discovering standing water in your Bountiful, UT, basement is a disaster no one wants to experience. A basement flood can not only be hazardous to your and your family, but it can also cause severe damage to your home and its contents. It's essential to know the steps to take during this situation to minimize the negative impact.

1. Shut Off the Electricity

First and foremost, it's vital to turn off the home's electricity before you step into the basement. An electrical current can be flowing through the water if electrical components (including outlets) are exposed to the water. If you can't navigate to the power box safely, call a professional electrician to shut it off before anyone enters the basement.

2. Investigate the Origin of the Flooding

Next, inspect the area to find the origin of the flooding. Once you find it, stop it by shutting off the source, if possible.

3. Extract the Water

Remove the standing water by using a wet/dry vacuum, if available. It's typically the most efficient and effective method of extracting water and floating debris from a basement flood. Otherwise, you'll need a mop and towels. Flood restoration specialists can use their commercial-grade equipment to remove all of the water.

4. Clean and Sanitize the Area and Contents

Next, you must clean and sanitize the entire affected area and all salvageable contents. This washing is vital if it's water from a sewer backup or an outdoor flood.

5. Thoroughly Dry the Area and Contents

One of the most important parts of cleaning after a flooded basement is ensuring the thorough drying of the whole area and everything in it within 48 hours of water exposure. Mold can quickly begin growing on most surfaces.

Water from a basement flood can wreak havoc on a home's structure and contents. Remediation needs to begin immediately. Be proactive and check your insurance coverage beforehand so you'll know what is and isn't included in your homeowner's policy.

What To Do When You Have Storm Damage

7/14/2021 (Permalink)

A professional making a roof replacement. Residential roof replacement for storm damage in Bountiful, Utah.

A common cause of roof damage in homes in Bountiful, Utah, is fallout from storms. Problems with your roof can easily lead to issues inside your home as well. After the storm passes, there are several things that must happen during mitigation to ensure that your home is protected.

Find Weak Spots

Even if your roof is in great shape before a strong thunderstorm, you should always have it checked by a professional afterward. There are several elements that can cause damage to your roof during a storm:

  • Hail
  • Rain
  • Wind
  • Debris

Experienced professionals know where to look for the common signs of wind damage to shingles. They make note of the cracks or chips caused by hail and other abrasive elements. A thorough inspection reveals all the areas that need mitigation.

Clean Gutters

Storms are likely to leave a lot of debris lying around. Some of the twigs, dirt, and leaves that get redistributed may end up clogging your gutters. While cleaning out gutters and downspouts should be a regular part of your home maintenance routine, cleaning them out after a heavy storm, particularly one that involves high wind gusts, helps prevent further roof damage.

Board Up Holes

If your home has extensive damage, it may take a few weeks for the roofers to fix it. In the meantime, storm mitigation experts typically put tarps or boards over the most vulnerable areas while they are working on the water damage and other structural issues caused by the storm. This keeps out additional rain and debris, and it keeps animals or other invaders from entering your house through the damaged areas.

Getting your home back to normal after a storm may take time and a team of specialists, but it's possible. Hiring professionals to help find all the roof damage, clear out debris and protect your home from further issues is the key to quick mitigation.

4 Ways SERVPRO Helps With Claims

6/28/2021 (Permalink)

Wall damaged by water leaks. Water damage in a Bountiful, UT home.

SERVPRO is a leader in its field, providing the best emergency response and post-disaster services to its clients in Bountiful, Utah, and nationwide. They not only restore homes to their preloss condition, but they also help with the associated insurance claim services. Here's how.

1. They Begin the Restoration Job Quickly

The insurance company will need detailed information about the incident and the resulting damage. The damage restoration professionals will perform a thorough inspection of the affected area and determine what it'll take to restore it to its preloss condition. The team will share all of these details with the insurance company to get you compensated and on the road to recovery as quickly as possible.

2. They Work With Your Insurance Company Throughout the Claims Process

Insurance can be complicated and especially challenging to understand when trying to recover from the unthinkable. You shouldn't have to endure the headaches of the claims process after a catastrophe. The professionals at SERVPRO understand the insurance claim services process well. This expertise enables them to work with your insurance company on your behalf.

3. They Do Efficient, Thorough, High-Quality Work

As the professionals perform your restoration services, you and the insurance company can be confident that they're performing high-quality work. The job will also be completed efficiently, thoroughly, and promptly.

4. They Provide Excellent Customer Service

You will always get excellent customer service working with this franchise. An office administrator will guide you through every step of the insurance claim process. They're available to take your questions or hear your concerns, and they keep you updated throughout the process. If any part of the claim is denied by the insurance company, we will still work with you to restore your home.

SERVPRO has been working with insurance companies for decades. This means they know their stuff when it comes to claiming services. In fact, many insurance companies prefer to work with them since they're a full-service provider, able to handle every portion of the claim for you.

Prevent Mold Growth in Your Home

6/28/2021 (Permalink)

A woman worried about the black mold in the corner of her window. Mold expands quickly in moist environments if it is not removed in time.

Mold spores travel easily from place to place and survive very well in environments with a little bit of moisture, so it shouldn't be surprising to find evidence of mold in your laundry room or bathroom. In fact, mold can grow anywhere that water damage occurs. Consider the following steps you can take to prevent mold growth in your Bountiful, Utah, home.

Respond Immediately to Leaks and Moisture

A glass of spilled water may quickly soak into the carpet. The resulting moisture in the carpet padding and wood flooring below the carpet is an ideal environment for mold. It doesn't take long for a wet spot to become a mold spot. Avoid water damage and mold with quick responses:

  • Repair leaky faucets and pipes right away.
  • Dry carpets and towels thoroughly.
  • Put wet clothing directly into the washing machine.
  • Clean and dry any wet surfaces.

If there are problem spots in your home, take steps to reduce the trouble.

Choose Mold-Resistant Products

For many homeowners, mold prevention begins after mold has already made an appearance. After mold cleanup and remediation professionals complete their work, use mold-resistant drywall, paint, and other products to reduce the chance of new growth.

Reduce Humidity and Increase Ventilation

Humidity levels vary naturally during the seasons and can also increase during the day during meal prep and laundry tasks. Opening the windows is an effective way to reduce moisture. If you don't want to open the windows, consider the use of a dehumidifier or fans. Leave interior doors open to increase airflow throughout your home.

Maintain Your Home and Landscape

Water from sprinklers or rainstorms should flow away from the home. If your landscape doesn't keep water away from the foundation, make adjustments. Regularly check your rain gutters to keep them clean and unclogged.

The care and maintenance involved in protecting your home from other problems can also help you prevent water damage and mold growth. Your consistent efforts could save you from a lot of expensive repairs.

The Dos and Don'ts of Business Fire Cleanup

6/22/2021 (Permalink)

Firefighters putting out a fire. Follow any instructions you receive from the firefighters and other local officials in Centerville, UT

Once the smoke clears after a fire in your Centerville, UT, workplace, there's still plenty to do, accompanied by a lingering sense of vulnerability. You may not be sure what you should or shouldn't do in this new situation. Fortunately, much of the cleanup and repair work will be handled by fire restoration professionals. In the meantime, there are plenty of dos and don'ts you should follow.

A Short List of Dos

Some of the steps you take right after the fire can have long-term, positive consequences.

  • Do contact the insurance company. Your fire insurance policy may affect who you contact to complete smoke cleaning and damage restoration services.
  • Do schedule an assessment from fire remediation professionals.
  • Do follow any instructions you received from the firefighters and other local officials. Anything you do may affect your insurance coverage.

A Quick List of Don'ts

There are some steps you might take that could cause a lot of harm to your property. It's just as important to understand what not to do as to understand what you must do for comprehensive fire restoration.

  • Don't begin cleaning furnishings, such as chairs and upholstery. Without specialized tools and cleansers, you may cause permanent damage.
  • Don't handle wet papers or equipment. Water from the firefighters' hoses could have soaked into many of your possessions. Picking up wet papers or moving electronics around could increase the level of damage to these items.
  • Don't use any of your electrical appliances. At the very least, you may cause irreparable damage to that equipment. You could also spark new fires.

When your Centerville, UT, business has been affected by an emergency, knowing there are professional fire restoration experts in the area may help. When you know what to do after the fire and what you should not do can help you take the quick action necessary to prevent further damages. Taking the right action can help you get back to your normal schedule in less time.

How Flood Water Becomes Black Water

6/18/2021 (Permalink)

Image of heavy storm and waves. Heavy storms can lead to severe flooding damage.

In the confusion after a flood, deciding what type of water is contaminating your business is difficult. To keep your customers and employees safe, you need to consider any flood water as dangerous. There are three basic types that you need to worry about.

  1. White water - clean water flooding
  2. Grey water - contaminated water without fecal or other dangerous matter
  3. Black water - highly contaminated water with fecal matter or other harsh bacteria-producing chemicals. This is the most common type of commercial storm damage.

Each type of water requires different a different type of cleaning. Floodwaters usually are classified as black. This is the most dangerous type and needs to be cleaned as soon as possible. In this case, it is best to hire a professional remediation company in Bountiful, UT, to avoid the risks associated with flooding.

Black Water Is The Most Dangerous

It Contains Outside Materials

Flood water from a storm almost always contains things that make it hazardous. This is particularly true if your business is on septic or there are septic fields in your area.
Flooding occurs when a body of water inundates the ground and surface to the point of peak saturation. Once this point is reached, the water seeps above the ground, causing the flood.
When the ground is saturated, it also pushes contaminates up from the soil. This means fecal matter, bacteria, and other contaminants come up from the ground, regardless of whether your business is on septic or city water. These can enter your location and damage porous surfaces causing mold, mildew and infections.

It Can Cause Sewer Failure

Even if you do not have a septic system, your city sewers can fail when it suffers storm damage. This often causes pipes to break and sewage to come to the surface. Sewage can cause mold and bacterial contamination.
When a sewer system fails, you may be required to boil your water. This is because it may contain the dangerous bacteria associated with black water.

It May Sit For Long Periods

Any water that sits for any length of time can go from clean water to contaminated water very quickly, particularly if you live in a warm climate.

Any time you have flood water, you should automatically consider it contaminated. This means treating it like it is hazardous.

My Flight Was Canceled Because of Weather. Now What?

5/28/2021 (Permalink)

Image of a plane in a storm Canceled flights require patience

Everything that comes with traveling by air can cause stress and anxiety but even more so when your flight is unexpectedly canceled due to inclement weather. A canceled flight can test your patience and leave you wondering what's next. Follow these tips if you get stuck on the ground in Bountiful, UT.

4 Tips For a Canceled Flight Due to a Storm

1. Call Before You Leave Home

If you discover that your flight has been canceled before you leave home, you may be able to save some time and handle it without going to the airport. Check the airline's website or for their rescheduling policy. If it's less than 24 hours before the original departure time, you can ask about rescheduling without the typical fees for changing flights.

2. Keep Airline Phone Numbers Available

If your flight gets canceled after you're at the airport, you may be able to book a later flight. Depending on the type of inclement weather, it may pass so that flights will resume relatively soon. Call different airlines while you're at the airport in case the original canceled flight isn't rescheduled soon enough. Some airlines will handle this for you.

3. Practice Patience

If the bad weather is around a while, you could have to wait days until the next available flight. If it's going to be at least one night and you're stranded at the airport, sometimes airlines will issue vouchers for meals and even local hotel stays.

4. Check With Customer Service Regularly

As you're waiting on the next phase of your journey, it's beneficial to make yourself comfortable close to customer service. Here, you'll be able to check with agents regularly to see when they begin booking again.

Being stuck at the airport due to a canceled flight can cause significant problems for you and ruin your plans. Besides, incurring storm damage at your home requiring you to contact water damage restoration experts before your trip could cause additional stress. Unfortunately, sometimes the unavoidable happens, but hopefully, these storm tips will help keep you moving.