Recent Posts

How To Resolve a Flood In Your Basement

7/28/2020 (Permalink)

Pool full of water. You come home from your vacation to find a pool of water slowly flooding your basement.

You come home from your vacation to find a pool of water slowly flooding your basement. It turns out that while you were away, a pipe fractured and has been leaking steadily, causing the basement flood. While it is vital to shut off the water supply and perform a pipe repair, it is also necessary to contact a water mitigation and remediation company in Bountiful, UT, to help resolve your current dilemma. The company will correct the problem by following a standard water removal and restoration model.

4 Steps To Resolve a Flood In Your Basement

1. Excavate Excess Water

After assessing the damage to your property and providing an estimate for the remediation and restoration, the company you hire will begin removing the excess water from your basement. Depending on the water level, the crew will likely use a combination of pumps and shop vacs. For deep floods, the remediation company may even use pump trucks to help move the process along.

2. Remove Debris

After all the water is removed, the company will start removing any debris and damaged building materials from the property. The objective is to remove any water-damaged contents that may lead to mold development. The crew will probably remove the drywall and insulation, if it exists, to above the flooding line.

3. Dry the Space

Once the debris is gone and the walls opened up, the team will start trying to accelerate the drying of the space. They will use dehumidifiers, fans and air movers to speed up the process.

4. Restoration

Once everything is thoroughly dry, the team will clean the space and disinfect it. Then, they will determine what structural elements need to be addressed before finally restoring your property to pre-disaster conditions.

No one wants to come home to a flooding basement, but if you do, know that time is of the essence. The faster you act, the quicker a remediation company can clean and repair any existing damage, allowing you to return to normal.

How To Maintain Your Commercial Roof

7/23/2020 (Permalink)

Image of a person performing maintenance on roof of a property Some maintenance steps include repairing small punctures and holes, responding to material deterioration, clearing roof drains and strainers.

When it comes to maintaining your commercial property, it can often feel like you're handling one problem after another and never quite catching up. Unfortunately, as day to day demands are met, roof maintenance is often overlooked. This can lead to expensive and problematic roof damage.


Common Types of Roofing Damage

When roofs don't get the attention they need, several forms of damage begin to occur:

  • Missing or damaged shingles
  • Stains and leaks from moisture buildup or rainwater
  • Clogged roofing ventilation
  • Mold, mildew, and moss buildup
  • Corroded, damaged flashing
  • Animal and pest infestations


Any one of these issues can lead to extensive damage and costly repairs. Fortunately, most roof damage can be avoided with appropriate commercial roof maintenance.

Biannual Inspections

Twice a year, roofing experts should complete a walkover assessment of the roof. Most of the time, these are completed during the spring and fall because of the potential for wind damage and other weather-related issues.

Preventative Maintenance Schedules

Sometimes, roof manufacturers offer incentives, such as warranties, to property owners who practice proper maintenance. Some maintenance steps include repairing small punctures and holes, responding to material deterioration, clearing roof drains and strainers, and installing fans or ventilators to protect the roof membrane.

Limited Traffic

Many building owners don't realize that too much traffic on the roof can lead to unintentional damage. Roofs aren't built for traffic, so it's important to lay out an established path where workers can safely travel during servicing and inspections.

Roof Replacement

Eventually, roofs are beyond the stage where repairs are adequate. When the time comes to schedule a roof rebuild, reach out to repair and reconstruction professionals with roof-specific experience. If you can't afford to completely replace the roof immediately, you may want to focus on repairs that will temporarily stabilize the roof until you can pay for a replacement.

The roof is one of the first sources of protection for the rest of your property. Preventative care and an immediate response to roof damage are some of the best ways to be sure your Bountiful, UT, property is safe, comfortable, and protected.

4 Reasons To Hire One Fire Damage Expert To Complete Repairs

7/20/2020 (Permalink)

Image of a burned down buidling. This building suffered severe fire damage.

When your commercial property has suffered fire damage, you'll find that there are several people who need to talk to you almost immediately. The firefighters and other local authorities will want to review the situation with you. You'll need to fill your insurance company in as soon as possible. Depending on public interest, you may find yourself talking to the media.
Of course, you'll also be in contact with employees who had to evacuate during the fire. Eventually, you'll also need to arrange for your Bountiful, UT, business to be cleaned up, repaired, and restored. Instead of contacting several different restoration experts, consider the benefits of hiring a mitigation company as a "one-stop-shop.

4 Benefits Of Hiring a Mitigation Company

  1. There's a Reduced Number of Experts To Juggle
    Rather than trying to coordinate between your insurance company, a cleanup company, electricians, builders, painters, carpet companies, and plumbers, work directly with a fire mitigation company. This way you work directly with one expert who handles the insurance adjuster and other reconstruction professionals.
  2. Assessments Lead to Plan of Action
    The professionals who complete the inspection of your property can coordinate smoothly with the technicians who handle cleanup and those who complete repairs. These professionals all work for the same company, so the work can progress smoothly and without misunderstandings.
  3. Emergency Actions Don't Compromise Further Repairs
    Fire damage affects contents, windows, walls, and the roof. When technicians arrive to complete emergency tarping and board-up services, they understand the work that's to follow. Their work won't complicate the repairs that are sure to follow.
  4. Progress Is Smooth and Steady
    When a lot of experts from different companies are involved in cleanup and restoration, the timeline often becomes complicated, resulting in unnecessary delays. When you choose one reputable mitigation company, the timeline is more organized, and repairs move along more quickly.

Ultimately, the fall out from the fire damage to your commercial business will be a complicated ordeal. However, you can reduce some of your frustration by hiring one fire mitigation company that handles everything from emergency services to restoration.

How To Help Prevent a Fire During a Gas Leak

7/2/2020 (Permalink)

Gas stove with flames Make sure your gas stove is turned off.

While the building materials of a home provide plenty of kindling when a blaze breaks out, a gas fire can be another matter altogether. In both scenarios, hungry flames devour all in their path, but in a fire caused by an ignition of natural gas, explosive forces can blow out the structure of a home and cause greater demolition and even spread to neighbors more quickly. You can help prevent a disaster from occurring in your home in  Centerville, UT, during a gas leak by learning and remembering this checklist.

What To Do if You Smell Natural Gas

  • Ventilate the area as quickly as possible to reduce the gas concentration by opening windows and doors.
  • Make sure that your gas stove or oven is turned off.
  • Do not plug in, unplug or turn on anything electrical including light switches.
  • Learn where the gas line is located and how to shut it off. Turn it to the off position using a wrench.
  • Get everyone out of the house and safely away from a potential gas fire explosion, then call 911 immediately.

How To Implement These Safety Steps

Using electricity during a leak can send out invisible sparks that can ignite gas fumes and start a fire, as can static electricity, and even your cell phone. Your best bet is to get everyone out and then investigate the odor’s cause or get help. You should learn where your gas meter is and how the shut-off operates. Keep a wrench to use for that purpose in a set location near the meter in case you need to use it. Get your family out with as little fuss and movement as possible to avoid building up static.

Should you experience a gas fire, or gas explosion, call on fire damage assessment technicians in Centerville, UT, for help with salvage and restoration. The experience is traumatic enough without trying to deal with those things on your own. Learning what to do proactively if you do smell gas can save your home and even your life.

Is Your Mold Damage Covered?

6/29/2020 (Permalink)

Mold growth in white wall Mold can start growing anywhere.

A pipe bursts in your home in Bountiful, UT, so you call a plumber and water restoration experts to fix the damage. Before they arrive, however, you start to notice a musty odor near the affected area and you see mold growth on a nearby wall. Mold can start to grow in as little as 24 hours after water damage has occurred. One question you probably have is whether or not your homeowner's insurance will cover the cost of the remediation. The answer depends on a couple of factors.


Covered Peril

The first thing your insurance provider may want to determine is the cause of the mold damage. Many basic policies cover the cost of mold mitigation if the issue is related to a covered peril:

  • Recent pipe break or leak
  • Overflowing toilet
  • Broken appliance
  • Roof leak


With most homeowner's coverage, there are two elements that determine whether an event constitutes a covered peril. Did it happen suddenly, and was it an accident? If those two conditions exist, it is likely that not only the initial water damage but also any related secondary damage such as mold growth will be covered by your provider. If, however, the damage occurs as a result of an ongoing problem or your negligence, you will probably have to pay for the repairs out of pocket.


Policy Additions

Some policies spell out limited coverage for mold damage explicitly. Many insurance providers offer separate mold insurance to supplement the general homeowner's policy. This coverage is called an endorsement, and there is an additional fee to add this particular protection. Your agent can advise you on the best coverage for your home and let you know what options are available to you.

Having the right insurance coverage for any potential damage that could befall your home is smart. Check to see if your homeowner's policy covers mold growth repair before a flood happens.

Tips for Dealing With a Flooded Basement

6/23/2020 (Permalink)

Image of flooded basement Take preventative measures to avoid a flooded basement.

A basement flood in your home in Bountiful, UT, can seem like an overwhelming problem. There are several things you can do that can get it fixed quickly and minimize the damage that the water causes. Here are some tips for dealing with excess water in your home's lowest level.

3 Tips for Dealing With Water Damage

Take Preventative Measures

The best solution for a flooded basement is preventing it from happening in the first place. There are several precautions you can take to lower your risk of flooding:

  • Install a sump pump.
  • Have a backup generator to power the pump.
  • Direct water away from your foundation.
  • Build extra interior or exterior drains.


Call the Experts


If your basement does flood, it may be tempting to wade in and tackle the problem yourself. This is often a mistake. The best thing to do is to call local water restoration specialists. They have the equipment and the expertise to address large-scale basement flood damage. They can use industrial pumps to remove the standing water quickly. They can give you a thorough assessment of the problem so that you know exactly what needs to be done to fix it. Finally, they can test for secondary damage such as mold growth or structural weakness so that they don't have to come back a second time to address the same issue.


Notify Your Insurance Provider

If your flood is caused by a broken or leaking pipe, water heater or appliance, your homeowner's policy may cover the cost of repairs. Contact your provider to inquire about the scope of your insurance coverage and to file a claim. The estimate that the technicians give you for the repairs can verify the work needed and the itemized expenses.

No one plans on having a basement flood at home, but it's good to know what to do just in case it happens. The right precautions and the help of the professionals can get your home back to normal in no time.

How Does SERVPRO Clean Up COVID-19?

6/16/2020 (Permalink)

Professional cleaning workspace Leave COVID-19 cleanup to the professionals.

Coronavirus exposure at your Bountiful, UT, workplace can raise more questions than it answers. Leave the ins and outs of coronavirus cleanup to a trained bioremediation team from SERVPRO. Here’s what to expect when they visit your office, warehouse or other commercial building.


1. An Initial Assessment


Before cleaning, SERVPRO professionals will inspect your building and assess the situation in order to use the most appropriate and effective cleaning methods. You can expect them to observe the most up-to-date CDC recommendations and any local or state directives.


2. Thorough, Surface-Specific Cleaning


Different sources require different cleaning methods. After all, you wouldn’t clean your windows with the same materials and substances you use to clean your floors. What’s more, some contaminants require more stringent cleaning methods than others. There are three main types of cleanup:

General cleaning: This is the initial step in virtually every cleaning process, no matter how deep the cleanup will eventually be. Fungi, bacteria and viruses are removed, as is any dirt or debris that are present.

Disinfecting: Cleaners employ chemicals to kill germs instead of simply removing them as they would during general cleaning. The type of disinfectant(s) used determines how many pathogens are eliminated. This is the form of cleaning you can expect after coronavirus exposure.

Sanitizing: If bacteria is the problem, sanitizing is the answer. This form of cleanup won’t get rid of viruses or fungi, but it will kill 99.9% of potentially harmful bacteria in your building.


3. Tested, Hospital-Grade Cleaning Agents


Your SERVPRO team will likely use SERVPROXIDE, its proprietary, hospital-grade disinfectant to safely and thoroughly cleanse your commercial property. While there is no magic cleaning product that’s tailored specifically to COVID-19, SERVPROXIDE demonstrably and effectively fights viruses similar to COVID-19 on hard, non-porous surfaces. It is also EPA-certified and FDA-approved.

Leave COVID-19 cleanup to the professionals. Your local SERVPRO technicians have the training, cleaning agents and equipment to restore your building to business as usual quickly and securely after coronavirus exposure.

How Does Water Become Contaminated?

6/2/2020 (Permalink)

Water leaking on floor tiles from shower Shower leak in a Wood Cross, UT home.

Clean water can become contaminated in a variety of ways. Chemicals, microorganisms, soil or solid waste can cause clean, treated Category One water to degrade to Category Two gray water or highly contaminated Category Three black water. Learn how to mitigate damage caused by any category of contaminated water.

Clean Water Left Standing

Category One water often originates from a broken supply line. Clean water can degrade over time and become contaminated through exposure to building materials, systems and contents. Homeowners should act quickly to extract standing water:

  • Clean Category One water can degrade to Category Two within 72 hours
  • Category Two gray water can degrade to Category Three within 48 hours
  • Clean water may become highly contaminated black water in only five days

The sooner that clean water is removed, the more likely it is that only drying will be necessary. Damage that involves contaminated water will require disinfection.

Microorganisms and Chemicals

Category Two water damage may result from an appliance leak, a backed up or leaky shower, a broken toilet or a malfunctioning sump pump. Any materials or contents exposed to gray water should be disinfected.

Solid Waste

Category Three water damage is usually caused by a sewer backup or flood. This water is highly contaminated and contains solid waste and other contaminants. This is the most severe category of water damage. It may not be possible to completely clean materials and contents saturated with Category Three water. It is safer to dispose of and replace these materials to limit contagion and mold risks.

Regardless of the category of water damage, it is important to act quickly to remove water from a residence in Woods Cross, UT. Timely mitigation can limit primary damage and help to prevent secondary damage. Homeowners should rely on a mitigation and restoration service with the experience and equipment needed to clean up contaminated water.

What To Do After a Storm

5/29/2020 (Permalink)

Image of fallen tree on top of a house damaging the roof. With green letters asking "Storm damage?" Your home may be damaged after a recent storm.

When a storm hits your area, your first concern is probably keeping your family and yourself out of harm's way. After the storm passes, however, you focus may shift to taking care of the damage it caused to your home. Here is a checklist of storm tips you can complete when your home in Bountiful, UT has flood, wind or hail damage.

3 Tips You Can Follow After a Storm

1. Call for Repairs

You will likely need outside assistance if your home was damaged by a recent storm. In fact, if the storm damage is extensive, it may be safer to wait for storm mitigation experts to assess your home rather than trying to document the need for repairs by yourself. Specialists can walk through your house and give you an estimate of the time and expense it will take to repair your home. They can document the damage with pictures and video to assist with your insurance claim and keep both you and your provider informed about any changes that need to be made.

2. File a Claim

Many insurance providers list storm tips on their websites to help homeowners prevent damage, but not every problem is preventable. Because home repair can be expensive, it is important to file an accurate insurance claim. Check with your insurance agent to understand what your policy covers so that you can file a successful claim.

3. Cover Vulnerable Spots

Holes in your roof or broken windows can lead to more damage. Many disaster mitigation companies offer board up services during storm cleanup to keep more wind, rain or debris from getting into your home. Covering these vulnerable areas can also serve as a deterrent for would-be thieves, vandals and wild creatures.

After a storm ravages your home, you may not know the first steps to take. These storm tips can help you protect your home and get repairs started quickly.

3 Reasons To Make SERVPRO Your Preferred Vendor

5/29/2020 (Permalink)

Logo of IICRC SERVPRO has professional certification, the specialists are all certified by the IICRC.

Storm season increases the risk to insurance companies who provide coverage to homeowners in Bountiful, UT. As an insurance agent, it's important to have a preferred vendor in mind for remediation and restoration. Partnering with a company such as SERVPRO has several benefits for those who insure residential properties.

Benefits of Partnering with SERVPRO 

1. Professional Certification


When you participate in SERVPRO's vendor program, you can rest assured that you are getting high quality service. These storm restoration specialists are all certified by the IICRC. This certification verifies that the technicians have the proper training and experience to handle the mitigation tasks that are necessary to restore your client's home to its former glory.


2. High Standards

In addition to the rigors of the certification program, SERVPRO commits to a high standard of service for any franchise it vouches for. In order to receive 1-800-SERVPRO referrals from the corporate office, each location has to demonstrate compliance with 21 guidelines to achieve the level of excellence the company requires. When an insurance agent calls the hotline, he or she can expect to be referred to a team that meets these guidelines.

3. Transparent Reporting


Every step of the mitigation process from the initial assessment to the date of completion is recorded electronically. The Claims Information Center is your link to the most up-to-date information on the job. If additional damage is discovered or impending weather delays the timeline for repairs, it will be noted on the report. Both the homeowner and the insurance provider are kept informed through the whole cleanup process with this transparent system.

As an insurance agent, you want to make sure your clients get the quick remediation their homes need for the lowest cost possible. A referral to a trusted local mitigation company can make your job easier. SERVPRO helps you stay connected and informed with the expert level of service it provides to your client.