Recent Commercial Posts

How Do I Stop a Toilet That Won’t Stop Flushing?

7/30/2022 (Permalink)

Image of a commercial restroom Avoid a toilet flood in Bountiful, UT.

Running a business in Bountiful, UT, comes with various responsibilities, some of which can be quite an annoyance. A toilet overflow is terrible enough, but what about a commercial toilet with a faulty flushometer? As easy as they usually make life, like anything, things can sometimes go wrong with a flushometer. One common problem is the "never-ending flush," when the flushometer constantly runs water into the toilet with no sign of stopping. This can quickly waste hundreds of gallons of water and run your company's water bill through the roof. It can also take your only toilet out of commission for your employees and customers. Fortunately, it can often be an easy fix, so you probably won't have to worry about calling a plumber.

Fix a Faulty Flushometer To Avoid a Toilet Flood

These instructions are for repairing a manual flushometer. Taking these simple steps should solve your problem.

1. Shut Off the Water

First, you must shut off the toilet's water supply. You will typically need a flathead screwdriver for this job. You should see a screwdriver slot on one side of the flushometer. If you don't see a screwdriver slot, it may be hidden under a decorative cover. In this case, you should be able to pry the lid off with little effort to access the screwdriver slot. This will help avoid a leak while you work, particularly with a constantly running toilet.

2. Remove the Flushometer Lid

Next, you will need to remove the top lid of the flushometer. You will probably need a wrench to loosen the cover, but it should screw off with ease once it's loosened.

3. Remove the Flange Cover

You will now need to remove the flange cover. This can sometimes get a little messy with the accumulation of water that will come out when you take the lid off. Be sure to have a towel on hand.

4. Remove and Clean the Gasket

Under the flange cover, you will find a gasket. You will also probably notice a lot of sediment on the gasket. Remove the gasket and wash it thoroughly. Look closely, and you will see a weep hole built into the gasket. Although tiny, this hole is there for a reason and could be the main issue with your flushometer's poor performance; the weep hole helps control the suction of the toilet. To help avoid a toilet overflow, you'll need to clean the weep hole port with an unbent paperclip, needle, or some other object that is very small in width.

5. Reinstall the Gasket and Reassemble the Flushometer

Now that your gasket is clean reinstall it and reassemble the flushometer. Just go in the reverse order of the above instructions to ensure it's assembled correctly.

6. Test the Operation of the Toilet

Once the flushometer is put back together, test the toilet to see if the problem has been solved. If it is still not working correctly, it probably means the gasket is worn or damaged and needs replacement.

Sometimes you can't stop a toilet in time to keep it from overflowing. When this happens, it's nice to have the contact information for local water damage restoration specialists. After a toilet overflow, these professionals will ensure the affected area is thoroughly cleaned and sanitized.

If Your Commercial Roof Is Damaged in a Fire, Follow These Steps Before and After the Roof Repair

7/25/2022 (Permalink)

Image of a building on fire Fire damage in Bountiful, UT.

A fire can cause plenty of damage to your Bountiful, UT, building on its own. You do not want any additional harm to occur once the blaze has been extinguished. Yet a broken roof leaves your property vulnerable to further damage. That is why you should take extra steps to protect the premises while you wait for the completion of the roof repair. You should also fortify the roof once it has been fixed. If a fire does harm your commercial roof, follow the below tips.

What To Do Before and After the Fire Cleanup

1. Have a Tarp Placed on the Roof

Flames can easily burn through a roof and create a giant hole. Firefighters also often create holes in roofs to eliminate the dark smoke that hinders their visibility.

Leaves and other debris could fall through the holes and into your property. If it rains before the roof is fixed, water could flood your building, as well. Unwanted animals such as raccoons and squirrels could even jump through the hole.
That is why you should hire fire remediation professionals who provide tarp services after a blaze. A tarp will keep the elements and critters outside of your property.

2. Contact Your Insurer

Before the restoration experts perform any significant repairs, you need to contact your insurance company. The insurer will likely send an adjuster to assess the damage before the restoration begins. The adjuster may also request photos and videos of destroyed items. Ideally, the insurer will then work with the remediation company to expedite the claims process.

3. Get the Shingles Replaced

The fire likely destroyed or damaged shingles on your roof. Even if some of the shingles just have missing parts, you should replace them entirely to be safe. The builder who constructed your roof may have left behind some shingles that the restoration company can use. Otherwise, you can find them at your local home shop.

4. Clean the Attic

The fire cleanup experts may need to access your roof through the attic. If the attic is cluttered with debris, this may be more difficult for them. If it is safe to do so, sweep the attic floor and removed any damaged items from the room. Be sure to wear protective clothing with a face mask.

5. Prevent Future Fire Damage With a Steel Roof and Sprinklers

If you need to replace your entire roof, you may want to opt for a steel one instead of a traditional shingle roof. Steel roofs improve your building’s appearance and are energy efficient. They are also more fire-resistant, so they are a great option for companies that often deal with combustible materials.
Installing roof sprinklers is another great way to prevent future fire damage to your building. These sprinklers are particularly useful if your property is in a wildfire-prone area.

Fire cleanup and roof repair can take a long time. Yet if you leave your commercial roof exposed to the elements for an extended period, debris, water or animals could enter the premises and cause further harm. By following the above steps, you should mitigate additional damage.

How SERVPRO Helps With Claims

5/19/2022 (Permalink)

Property under repair. We are here to Help you with your Claims.

SERVPRO claims service is dedicated to restoring customers' property and getting them back to business as usual as quickly as possible. Our team can help you settle claims fast, resulting in satisfied customers, lower costs and increased policyholder retention.

SERVPRO Claim Services

There are several reasons to choose our restoration professionals to assist you with your emergency response:

1. Customer Focus

Our priority is restoring your customer's property. Our professionals in Bountiful, UT, work hard to limit your customer's damage.

2. Quick Response

We have over 1,900 locations in the United States and Canada. This allows us to respond quickly at any time of the day or night.

3. Highly Trained Team

All our professionals are trained on Institute of Inspection, Cleaning and Restoration Certification standards for fire and water cleanup and restoration. We also provide continuing education for our professionals and insurance clients at our state-of-the-art IICRC-approved training facility. Our training facility offers employee certification training, new franchisee training, continuing education, e-learning and an IICRC training program.

4. Guaranteed Work

All of our work comes with a two-year labor and one-year materials warranty. We will re-service your customer at no additional charge for up to two years if our service fails to meet commercially reasonable expectations.

5. Cost Savings

Restoring property is usually less expensive than replacing it. We are committed to restoring all of the property that can be restored which saves you money.

6. Documentation Provided

Our team provides all customers with photos of important items and an itemized loss inventory so that your customers can have peace of mind that all of their property is being included in the claim. This also saves you time.

7. Only Qualified Vendors Used

We hold vendors to the same high standards we do our professionals. You never have to worry that we will subcontract work to substandard vendors. Because we handle working with vendors for you, that is one less task you need to complete to close your claim.

8. Dedicated National Accounts Team

We have a dedicated team focused on establishing and maintaining relationships with insurance companies. The goal of this team is to make sure both insurance companies and their customers are highly satisfied with our service.

9. Quality Assurance Guidelines

To ensure our work meets your expectations, we have established guidelines that include internal audits. Local professionals must meet 21 different requirements to get insurance client referrals. All of our employees must pass background checks. We keep communication with insurance agents and adjusters transparent and provide completed job files as proof of work.

10. Many Types of Restoration Services Offered

Our professionals are trained to restore property damaged by water, fire, mold and storms. We also provide specialty cleaning, biohazard services, tarp service, storage, document restoration and crime scene cleanup. Because many disasters involve multiple types of restoration, working with our team can save you time.

Our team works hard to ensure we provide the best claim services in the industry. When you use our restoration services you can rest assured that your customers will receive, fast, professional service that saves time, effort and money.

How To Administer Burn First Aid

5/11/2022 (Permalink)

A Firefighter healing an injured man Know more about Burn First Aid by Following Our Tips.

When a fire occurs in your building in Bountiful, UT, you must start your emergency protocol quickly and efficiently. In addition to the fire damage that flames and smoke are likely to cause to your building, you also need to make sure that everyone gets out safely with little to no injury. Sometimes burns do happen, though. It's crucial to know how to respond.

Determining the Type of First Aid Needed

The first thing you need to do before administering burn first aid is to determine how severe the injury is. A minor burn doesn't usually require medical attention. You will need assistance from the emergency response team if the problem shows signs of being severe:

  • Charred patches of skin
  • Deep wounds that go through multiple layers of skin
  • Large burn that is over three inches in diameter
  • Abrasion located on a sensitive part of the body such as the face or extremities
  • Intense or sudden swelling

Protecting the Injured Person

People with both major and minor burns need to be protected from further injury before anyone begins to administer aid. Follow the evacuation procedures you have practiced to help them get clear of the building that has fire damage. Then make sure they are comfortable and that all their vital signs such as breathing and body temperature remain as close to normal as possible.

If clothing is stuck to the burn, do not attempt to remove it, but you can help the victims take off constricting jewelry or other items that may get in the way of treatment.

Treating a Minor Burn

A small, minor burn that shows only red skin or a few blisters doesn't necessarily need medical intervention. Keep it cool, clean and covered. Run it under cool water or lightly pat with a damp rag to reduce the heat. Use a first-aid ointment to clean the area gently. Cover it loosely, careful not to pop the blisters, so that it is protected from the air and anything it may carry.

Finally, the burn victim can take an over-the-counter medication designed to reduce pain, fever and swelling to help relieve discomfort.

Dealing With a Major Burn

Fire restoration experts know how quickly flames can destroy a building. A raging fire can also injure anyone caught in its path. When people show signs of a major burn, there is not much a person without medical training can do for them. You should loosely cover the burn with a clean cloth to protect them from further injury until the emergency team arrives.

Don't leave them unattended, just in case they go into shock or need your assistance. Wait for them until the ambulance arrives and then let the EMTs take over.

Knowing the right evacuation routes to get out of a building with fire damage is important. Understanding how to administer aid for burns is crucial, too. The more people there are in your building who know the basics, the better chance everyone has of getting out of the fire mostly unscathed.

Answering Common Questions About Partial Fire Losses

4/13/2022 (Permalink)

 Burning store room. If you have Questions About Partial Fire Losses, take a look at These Tips.

Not every commercial blaze results in the total destruction of a property. You could end up with a partial fire loss, instead.

A partial loss can also occur if there is damage to an adjacent building. The smoke or extreme heat could migrate toward your property. The fire retardant used by first responders could harm your premises, as well. Whether the partial loss results from a fire in your building or a nearby one, there are some things you should know about making an insurance claim.

Common Questions About Partial Fire Losses

Should You Get the Property Inspected for Fire and Smoke Damage?

Sometimes, the damage caused by a fire is obvious. However, this is not always the case. If there has been any kind of blame in or near your Bountiful, UT, property, you should get it inspected by a qualified professional.

Your insurance provider will likely send an adjuster to survey the area. Yet this is not sufficient. You should also hire a structural engineer or contractor to evaluate the structural integrity of the building. You may also want to bring in an industrial hygienist to check the air quality. This is particularly important if you or any of your employees have asthma or severe allergies. Ideally, the inspection should cover:

  • Windows
  • Roofing
  • Interior Walls
  • Heating and Plumbing Systems
  • Concrete and Siding

The inspector should also estimate the cost of fixing your premises. You will likely need to hire fire restoration professionals to clean the property and repair any damaged assets.

Will Your Insurance Pay for Mold, Smoke and Ash Cleanup?

A fire loss does not only include the harm caused by the blaze itself. There could also be ash or smoke damage. Rugs, curtains and fabrics could develop lingering odors. The ash could also stain tile or marble.

If the flames caused your building's sprinkler system to activate, the water from those sprinklers could encourage mold growth, as well. Mold can be particularly prevalent on wet drywall. Any fire-related holes in your walls or roof could additionally allow rain to enter the property, potentially sparking a mold infestation.

Will your insurance pay for these damages?

It depends on your policy, but ash and smoke are typically covered. Any porous materials should be given to a restoration professional. The expert can then help you decide whether the items can be salvaged or should be replaced.

Mold damage, however, is not always covered by insurance. Many companies have mold exclusions, so you will have to talk to your adjuster or read over your policy to find out if you have any coverage.

Will Insurance Cover Landscaping Damage?

The smoke and heat from the fire could also destroy any plants outside your property. Your policy should have some coverage, but it may be limited. For instance, most policies only pay $500 for each damaged tree, yet a mature tree can be worth several thousand dollars. Some plants may appear fine after the fire yet die over time. You should thus keep open your insurance claim for several months in case you have to make any additions to it.

A partial fire loss can still be quite expensive. Thankfully, a decent commercial insurance policy should cover at least some of the costs.

Is Your Commercial Property Impacted by Storm or Flood Damage?

3/9/2022 (Permalink)

Flooded Room. If you experience Storm or Flood Damage in your Commercial Property, do not heasitate and Contact us.

According to the Insurance Information Institute, flood damage remains a prominent issue within the United States, noting that the cost of water repair has quadrupled since the 1980s. Some of this harm stems from water breaks and sewer overflows. However, business owners also face devastation from other external sources such as weather events. These cases can result in a damp, potentially expensive mess.

The source of the dampness matters, though. Is it really from a flood or the storm? Owners may think it doesn't matter, requesting a dry out and cleaning. However, circumstances vary for each situation and in working with restoration and claim procedures; therefore, it's critical that proprietors in Bountiful, UT, know the difference, seeking appropriate remediation for the harm. The following are distinctions between the two events.

What Qualifies as Flood Damage?

Flood water is considered a rise in a body of water such as a river, ocean or lake. It comes from the outside to the inside of the building. The overflow may occur during a storm, but the harm itself comes from the external body of water.

The Federal Emergency Management Agency, FEMA, recognizes a flood as any of the following circumstances:

  • A runoff or fast spread of water
  • The breakdown or erosion of land that leads to excess water
  • Mudslides
  • Spilling over of tidal waters

For instance, rains might fill up a nearby retention pond during a hurricane. As a result, the water leaves its location, entering a nearby property and causing heavy saturation to the walls and floor. It could even ruin structures and products. The storm led to the overflow, but the damage was from flooding, not the weather. Insurance, therefore, would classify this event under flood coverage.

What Damage Occurs From a Storm?

Storm destruction results from weather-related occurrences, creating water or other physical complications. It's usually from above and, unlike floodwater, not from the ground. For instance, a storm might affect the roof, windows, electrical or plumbing. Moisture or other complications happen from that event. Common problems would include any of the following:

  • Shingle damage
  • Moisture entering from exterior exposure
  • Fallen trees breaking windows, roofs or walls
  • Lightning strikes that ruin electrical wires or business systems

Why Know the Difference Between the Two?

Water isn't always the same, and your insurance policy notes that. Commercial property insurance often includes storm damage but not flood coverage. Floodwater falls under an add-on policy, purchased separately. Business owners, therefore, need to know when they can file a claim with their agent.

A water restoration company may evaluate the wetness, determining the underlying cause. This overview proves helpful in learning how to manage the mess, sanitize the property and rebuild the location. In addition, business owners may use the assessment to collaborate with their insurance firms, concluding how to file and seek compensation appropriately.

Tend to storm and flood damage as soon as possible to mitigate potential issues and get back to business. Be sure to learn the underlying cause of the problems and work with professionals to remediate the issues.

How To Perform Fire Sprinkler Maintenance

2/17/2022 (Permalink)

Fire Sprinkler Follow these tips to ensure your Fire Sprinkler Maintenance. If you have any doubt, just contact us.

As a building and property manager, you have many responsibilities. Tenants expect you to maintain the property to ensure all safety features and utilities work correctly. Fire sprinkler maintenance should be chief among safety checks, according to fire remediation specialists in Bountiful, UT. These checks should include:

  • Control valves
  • Sprinkler heads
  • Water pressure

Additionally, management needs to ensure that tenants know how to work around fire prevention systems. If you are in building management, there are at least five steps you need to take to ensure sprinkler systems remain functional and effective.

The 5 Steps of Fire Sprinkler Maintenance

All systems of fire sprinklers are similar but different. Before you delve into the five steps and self-assessments, check with the manufacturer or manual for your respective system. The following list is meant as a general overview of essential sprinkler maintenance and inspection.

1. Check Control Valves

Non-electric control valves essentially have two positions: open and closed. If the valves are closed, no water can get to the sprinklers, meaning the system is worthless if a fire breaks out. The valves should always remain open. Unfortunately, you never know when someone might mistakenly close the valves with tenants. Therefore, you should get in the habit of checking the valves weekly.

2. Clean Sprinkler Heads

As sprinklers are stationary and open to the environment, they tend to collect dust and debris. In kitchens, the heads can become coated with grease. As management, your job is to ensure the heads remain clean to avoid any impedance if a fire occurs. Additionally, it would be best if you never painted over a sprinkler.

3. Check Water Pressure Quarterly

For a sprinkler system to do its job, it requires adequate water pressure. Unfortunately, checking water pressure is not something most building managers or owners are trained to do. Therefore, you will probably need to bring in a plumbing or fire professional to check the pressure. This is a job that should be performed at least four times per year.

4. Clear Space Directly Under Sprinklers

Tenants will not always know how to work around sprinkler systems, so it is up to the property manager to inform them of what is and is not Ok. One common mistake tenants make is positioning shelving or tall furniture directly underneath the heads or the system. While the location of the furniture might suit the tenant, it obstructs the effectiveness of the sprinkler. Sprinklers are designed to cover a specific area with water. When a piece of furniture is blocking its head, the water will not cover as much of the site as it is supposed to.

5. Call Professionals for Annual Inspections

DIY inspections have their place, but since you are not a professional, hiring a company to assess the system at least once per year is best. The professionals will perform all the routine inspections above and more to ensure your system is operating as it should.

Commercial fire sprinkler maintenance is essential to a functioning and safe facility. When was the last time you had a professional inspection at your building?

How To Keep Mold From Returning

2/2/2022 (Permalink)

Digital humidity sensor The humidity in your building should range between 30-60% to decrease mold growth

Mold spores in the air tend to settle on surfaces that have lingering water. You may have the mold growth removed, however, only to find that it returns to the exact same spot. There are several reasons why this might occur in your commercial property in Bountiful, UT, and identifying the cause is essential to preventing repeat growth from occurring.

Consider these causes to avoid Mold Damage


There are four things mold needs to grow:

  • Moisture
  • Food
  • Oxygen
  • Warmth

High humidity levels in your building can create the ideal environment for fungus. You can place several dehumidifiers in various locations around the building to bring the level down. By maintaining 40 to 50 percent humidity in your building at all times, you can lower your risk of mold growth.


The growth pattern of mold can make it hard to get rid of for good. Not only does it grow across a surface, but it also tends to grow down into the item on which it thrives. Hyphae are the tendrils that branch into the pores of the affected item. Even if you clean the surface with detergent and a clean cloth, mold may return. Only thorough professional mold remediation is able to extract hyphae out of the crevices into which they grow.


Water damage that has not been properly remediated is another likely cause of the return of mold patches to a previously affected area. Mold can start to grow in as little as 24 hours after the damage has occurred. The best way to prevent secondary damage is to repair the structures quickly. As soon as you know that a leak has saturated your floors, ceiling, or walls, you should call professionals to have the problem remedied.

Just because you can't see mold, that doesn't mean it won't return. Once you eliminate causes such as humidity, incomplete remediation, and water damage, you are more likely to be able to prevent future mold growth in your building.

Steps To Take After a Pipe Breaks

1/18/2022 (Permalink)

Burst pipe Water damage can make a real mess. If any problem related to this occurs, do not hesitate to contact us.

Bursting pipes in your commercial building can cause a lot of damage before you even know there's a problem. When this happens, you need to act quickly to minimize damage to the building and keep repair costs as low as possible.

Here are a few steps you need to take as soon as you are aware of a busted pipe.

Turn Off Water Main

The first thing you need to do when you discover any major leak is to shut down the water source. For most buildings, this is going to be the water main. This action accomplishes several things:

  • Halts the flow of water to the broken pipe
  • Relieves pressure on other pipes to keep them intact
  • Gets the building ready for repair

Call Repair Professionals

The next step is to get repairs started as soon as possible. Call a local plumber who can come out and fix the broken pipe. After all, it doesn't do any good to repair the damage around it if the pipe spews water again after it's turned back on! You also need to call water damage restoration specialists to mitigate any problems with the building that are caused by the leak. When they arrive on site, they assess the damage and make a plan to address it. If you hire a company that takes care of both mitigation and restoration, you don't have to worry about making sure both teams keep each other informed.

Drain Pipes

While you are waiting on the plumber and the mitigation team to arrive, you can take an extra step to prevent additional problems with bursting pipes, especially if temperatures outside are below freezing. Turn on the faucets and flush the toilets to remove all the water that remains in them. That way, even if other pipes freeze overnight, there's no water in them to cause a break.

Document Damage

Your mitigation team will give you an itemized list of what needs to be done to fix the water damage in Bountiful, UT, but it doesn't hurt to have your own documentation. Take pictures and videos of the affected area so that you have proof to back up the things you list on your insurance claim. If you can safely do so, it's a good idea to accompany the adjuster and the mitigation assessor when they survey the building to gain a better understanding of all the repairs that are needed.

Upgrade Prevention Measures

The best solution to busted pipes is to prevent them from happening in the first place. While you are waiting on repairs to be finished, buy supplies to insulate the rest of your pipes, particularly the ones that are located along external walls. Make sure your thermostat remains no lower than 55 degrees overnight to help keep pipes warm. While the plumber is there, ask him or her to inspect pipes for small pinhole leaks and repair them before they get larger and cause a lot of damage.

Water damage from bursting pipes can make a big mess. With swift action and the right professional help, you should be able to get your building back in order in no time.

How To Mitigate Water Damage

1/11/2022 (Permalink)

Wet vac drying an office. Commercial water loss in Bountiful, UT

Mitigation should begin as soon as a property owner or manager notices signs of water damage. Whether you discover a supply line leaking or you need a pipe burst cleanup, these water cleanup measures can limit the severity of the damage.

Steps To Mitigate Water Damage

Address the Cause

Damage is likely to worsen until the cause is fixed. Take the following mitigation measures:

  • Turn off the water supply
  • Collect water in containers
  • Contact a plumber

These steps can limit the severity of water damage. Once the problem is fixed, cleanup can proceed.

Remove Standing Water

Water left standing will damage contents. Depending on how much water is present, you may need to use towels and a mop, a wet vac, or a pump. If you do not have equipment capable of handling a pipe burst cleanup, contact a water damage cleanup service. Mitigation professionals can quickly address primary and secondary damage.

Clean and Disinfect

It may be necessary to clean or disinfect the damaged area. The treatment required depends on the conditions where the leak occurred and the category of water damage. You will need to

  • Dry Category One damage
  • Clean and disinfect Category Two damage
  • Clean and disinfect Category Three damage

Category One water is clean and treated. Category Two gray water is contaminated but does not contain solid waste. Category Three black water is highly contaminated and may contain sewage.

Dry the Area

It is necessary to dry the affected area regardless of the category of water damage. You may use air movers, dehumidifiers, or fans. This equipment will promote faster drying and draw moisture out of porous surfaces. Drying can limit the severity of water damage.

The owner or manager of a commercial property should fix the cause of water damage as soon as possible. If pipe burst cleanup or other major mitigation measures are necessary, hire a water cleanup service located in Bountiful, UT.

How Flood Water Becomes Black Water

6/18/2021 (Permalink)

Image of heavy storm and waves. Heavy storms can lead to severe flooding damage.

In the confusion after a flood, deciding what type of water is contaminating your business is difficult. To keep your customers and employees safe, you need to consider any flood water as dangerous. There are three basic types that you need to worry about.

  1. White water - clean water flooding
  2. Grey water - contaminated water without fecal or other dangerous matter
  3. Black water - highly contaminated water with fecal matter or other harsh bacteria-producing chemicals. This is the most common type of commercial storm damage.

Each type of water requires different a different type of cleaning. Floodwaters usually are classified as black. This is the most dangerous type and needs to be cleaned as soon as possible. In this case, it is best to hire a professional remediation company in Bountiful, UT, to avoid the risks associated with flooding.

Black Water Is The Most Dangerous

It Contains Outside Materials

Flood water from a storm almost always contains things that make it hazardous. This is particularly true if your business is on septic or there are septic fields in your area.
Flooding occurs when a body of water inundates the ground and surface to the point of peak saturation. Once this point is reached, the water seeps above the ground, causing the flood.
When the ground is saturated, it also pushes contaminates up from the soil. This means fecal matter, bacteria, and other contaminants come up from the ground, regardless of whether your business is on septic or city water. These can enter your location and damage porous surfaces causing mold, mildew and infections.

It Can Cause Sewer Failure

Even if you do not have a septic system, your city sewers can fail when it suffers storm damage. This often causes pipes to break and sewage to come to the surface. Sewage can cause mold and bacterial contamination.
When a sewer system fails, you may be required to boil your water. This is because it may contain the dangerous bacteria associated with black water.

It May Sit For Long Periods

Any water that sits for any length of time can go from clean water to contaminated water very quickly, particularly if you live in a warm climate.

Any time you have flood water, you should automatically consider it contaminated. This means treating it like it is hazardous.

Tips for Handling Water Damage

5/25/2021 (Permalink)

Image of a ceiling damaged with water Commercial water damage

Having a regular inspection and maintenance schedule for your building in Bountiful, UT, is an important part of property ownership. Despite your best efforts, however, sometimes water damage still occurs. When that happens, there are several things you need to do as soon as possible.

2 Things You Need To Do To Handle Water Damage

Make Important Calls

The first thing to do when your building has damage from broken pipes or storm overflow is to call for help. Depending on the source and the severity of the problem, there may be several professionals you need to contact:

  • Insurance provider
  • Water restoration specialists
  • Plumber
  • City officials

Get restoration started as quickly as possible, and make sure you are not causing more damage or violating any regulations in the process. Calling for backup help is the best way to confirm that you are handling the problem properly.

Enact Contingency Plans

It's smart to have a plan for business continuity during emergency events. If the water damage in your building is widespread, you may have to relocate temporarily in order to keep your business going. The more detailed your plan is, the more readily your employees are able to adjust to their new work alternatives.
Leave Cleanup to the Professionals

The water cleanup process involves removing excess water, drying and cleaning the affected area and replacing anything that has to be discarded. While you may have the urge to help out, the most beneficial thing you can do is step aside and let the people with the proper training and equipment handle it. Focus on keeping your business afloat, and leave the restoration process to them.

It's normal to feel overwhelmed when your building sustains a lot of water damage, but there are a lot of people who can help you navigate the cleanup process. Knowing the first steps to take can help you get the mess cleaned up and get back to business as usual as soon as possible.

What's Causing the Sewage Odor in My Building?

4/12/2021 (Permalink)

Image of a drain Clogged drains can cause sewage odor.

Do you have a mysterious rotten egg odor wafting around your Bountiful, UT, building? It could be sewer gas from the sewage system. Decomposing waste materials produce a fusion of putrid chemicals, including ammonia, hydrogen sulfide and methane. There are several reasons this sewer smell could be released into a building. 

5 Reasons For Sewage Odor 

1. Faulty Toilet Ring

One of the most straightforward explanations for this problem could be a faulty or worn wax ring under the toilet. If you notice the toilet rocking or small leaks at its base, there's a good chance the wax ring isn't fitting correctly and needs to be replaced.

2. Leaky Sewer or Septic Line

You might notice a foul odor, along with your toilet and/or drains making gurgling sounds or draining slowly. These are reasonable indications of a sewer or septic line leak.

3. Backed Up Sewer or Septic Line

Sewer and septic lines can become obstructed, which can cause a sewage backup into your building. This can cause a foul sewer smell in the building and damage to your flooring and other materials. If the building sustains damage, you should hire water cleanup experts to clear, clean and sanitize the affected area.

4. Dry Water Traps

Water traps (aka P-traps or S-traps) are typically located near floor drains and underneath sinks. They're designed in a curved shape to trap water in the arch. This design is supposed to block sewer gas from entering the building. However, if there's no water in the trap, the gas has a free path to inside of the building.

5. Clogged Air Vent or Drain

Air vents can become clogged with debris and other blockages. These obstructions can prevent sewer gases from escaping from the vents outside. As a result, the gases travel into the building.

If you notice a sewer smell in your building, it's probably time to call a plumber to assess the issue. A sewer leak or backup could turn into a significant and expensive disaster if it's not controlled immediately.

Routine Maintenance for Commercial Fire Sprinkler Systems

3/16/2021 (Permalink)

Image of a fire sprinkler system. Fire Sprinkler Systems need routine maintenance

The fire sprinkler system has several components, such as a source of water, pipes that carry the water, and several sprinkler heads. When heat or smoke triggers the system, water is automatically discharged over a specific area. Thus, the system acts as both a detector and a suppressor. This only happens, however, when the sprinkler has been maintained properly and is ready to go.

Maintenance Routine for Fire Sprinkler Systems

Inspection and Maintenance Standards

The National Fire Protection Association provides guidelines to guide the maintenance and care of fire sprinkler systems. These are grouped under the heading HFPA 25 and cover the following areas:

  • Inspections
  • Maintenance
  • Testing

Facility management teams should look these standards up and become familiar with them. With knowledge of the maintenance steps, it is possible to avoid damage and malfunctions.

Weekly Visual Inspections

The weekly inspections shouldn't take long, and they don't often require any tools:

  • Inspect the gauges by reading the water pressure and air indicators. These should be within the normal range as suggested by the NFPA standards and system manufacturer.
  • Start your visual inspection of control valves by reading the signage and then checking for leaks.
  • Verify that the valves are locked, sealed, and set in the open position.

Monthly Inspections and Tasks

Monthly inspections for your fire suppression system may vary a bit depending on which types of system is installed in your Bountiful, UT, facility:

  • The gauges on wet pipe systems must be checked for proper levels of water pressure.
  • Alarm valves must be inspected for damage.
  • Review the fire safety plan for the facility and ensure that signs are posted and easily seen.

Quarterly Maintenance and Inspections

On a quarterly basis, in addition to completing weekly and monthly tasks, it's important to complete the following checks:

  • Make sure alarm devices aren't damaged.
  • Test alarm devices to be sure they function properly.
  • Make sure the hydraulic nameplate is secure, and the information is legible.

Damage Prevention

Fire sprinkler systems are effective at detecting fires and putting them out before your Bountiful, UT, buildings suffer expensive damage. When damage does occur, reach out to fire sprinkler cleanup professionals.

How Is Category 3 Water Damage Remediated?

2/11/2021 (Permalink)

Image of a room damaged with contaminated water after a severe storm. The floor, walls and window have mud and debris. Category 3 water damage.

Although some materials will be damaged by water no matter how clean, all floods are not alike. Flood water damage is broken down into category 1, category 2 and category 3, with category 3 damage being the most serious. Categories 1 and 2 can, however, escalate to category 3 if it sits for a time.

What Is Category 3 Water Damage?

Category 1 water (aka clean water) poses no harm to you or your property. Category 2 water (aka gray water) has some biological or chemical contamination. Category 3 water (aka black water) is exceptionally unsanitary, containing known toxic contaminants like bacteria and viruses. Common examples of black water are:

  • Sewage water (e.g., from a toilet overflow)
  • Rising water (e.g., from groundwater after a heavy downpour)
  • Flood water (e.g., river water, stream water, seawater)

Water damage remediation professionals must manage category 3 damage to ensure safe and proper cleanup.

What Does the Remediation Process Involve?

When the professionals arrive on the scene, they'll be wearing the proper personal protective equipment to preserve their well-being and prevent cross-contamination to unaffected areas of the building. The first part of the cleaning process is removing the standing water. This is usually accomplished with an industrial wet/dry vacuum. Next, it's time to remove all damaged materials. In category 3 disasters, typically, nearly everything will have to be disposed of due to the contaminants. Thorough cleaning and sanitizing the entire affected area is essential, including tiny cracks and crevices where water can get trapped. The site must then be dried thoroughly and as quickly as possible to prevent mold growth. The professionals will use industrial-grade equipment such as fans and dehumidifiers to dry the area as efficiently as possible.

After any kind of flood water damage occurs at your Bountiful, UT, building, it's critical to have the area and its contents thoroughly cleaned and dried. The quicker the response, the less damage you can expect.

3 Reasons a Security Fence Is Necessary After a Commercial Fire

1/19/2021 (Permalink)

Image of a building burned down after suffering fire damage.  Commercial fire damage.

There are many things to consider after a commercial fire: inventory loss, property damage, employee safety, etc. When contacting an insurer to report damage, a business owner might receive advice to contact a fire restoration specialist in Bountiful, UT, to assess and suggest ways forward. Most of these companies will suggest the installation of a security fence, especially when damage is severe, and they will suggest it for at least three reasons.

3 Reasons To Install a Security Fence After a Commercial Fire

1. Insurance

Most insurers will require policyholders to mitigate further damage to the property after the initial commercial fire report. If a business owner fails to prevent or attempt to reduce other losses, their insurer may deny the claim. The installation of a temporary fence and other mitigation measures shows your insurer that you take the recovery process seriously and do not take your policy for granted.

2. Vagrants

Without a security fence, your property can become a home or playground to vagrants and other people curious to inspect the damage. While there might be few elements of value left in your facility for theft, having a stranger roaming an unsafe property puts your business at risk. If one of these people become injured, your company could be liable for their injuries, primarily if no effort is taken to secure the property. A fence and other mitigation tactics demonstrate your commitment to safety.

3. Wildlife

Fire damaged buildings are susceptible to damage from weather, vagrants, and wildlife. While concern over animal safety might not be at the top of your list, the destructive risk and danger wildlife present to your facility and restoration workers should. A fence of appropriate height and strength can prevent animals from entering your property and attempting to nest or hunt, keeping the building and workers safe.

While a security fence might not be the primary concern for a business owner after a commercial fire, it is an essential mitigation tool. After the safety of their workforce, a property owner’s primary concern must be on protecting and rebuilding their enterprise, including the securing of insurance funds.

Protecting Wood Floors After a Flood

12/15/2020 (Permalink)

Image of wet wood floors Wood floors can lead to expensive repairs if not dealt with right away after flooding.

Wood flooring is a nice look for your commercial building in Bountiful, UT. It creates an ambiance of both luxury and welcome. A pipe burst can damage the wood, however, leading to potentially expensive repairs if you don't deal with it right away. Cleaning up everything you can and arranging for fast remediation are the keys to saving your floors.

Steps To Save Your Wood Floors After a Flood

Dry Surface

If your wood floor is wet from a recent leak or broken pipe, your first response should be to stop possible damage in its tracks. There are a few vital steps for doing this:

  • Turn off water main to stop water flow.
  • Extract standing water.
  • Mop surface to remove moisture.
  • Increase air circulation to start drying process.

Your custodial staff likely has the tools to get the drying process started after a pipe burst, but you don't want to leave any damage unmitigated. Just because you can't see a problem, that doesn't mean it's not there, lurking under the surface. That's why it's important to call water restoration experts to finish the job.

Call Professionals

When technicians arrive at your building, they start by assessing the scope of the problem. They can advise you about the work that needs to be done and give you a time frame for completing it as well as a rough estimate for what it will cost to fix the damage beneath the wet floor. If you are able to dry the floor and call for help quickly, you can probably keep the floorboards and the pad beneath it from getting too saturated to salvage. Fast remediation also helps prevent secondary damage such as mold growth or rot, thus helping you avoid extra repairs.

A pipe burst can wreak havoc on your building's beautiful wood floors if you don't get it fixed in a hurry. By calling mitigation experts quickly, you are more likely to be able to save them.

How Do Engineers Prevent Flooding?

11/12/2020 (Permalink)

Image of a dam used to suppress floods Dams help suppress floods.

If you’ve recently experienced high water that required cleanup from your local flood damage restoration company, it may be hard to believe that engineers work non-stop to prevent flooding in and around Bountiful, UT. The thing is, without the flood prevention efforts of these innovative men and women, flooding at your commercial property would be far more recurrent. Here’s a brief introduction to two types of engineer working hard to keep your business dry.

2 Ways Engineers Prevent Flooding

Environmental Engineers

Environmental and agricultural engineers take a natural approach to prevent floods. In addition to studying how water works its way through a given region — which aids them in making useful predictions the next time a storm is on the horizon — environmental engineers also implement flood prevention strategies such as the following:

  • Planting trees and other plants in areas prone to high water, which catch rainfall and slow the flow of water on the ground,
  • Retention ponds, ditches and other buffer/containment zones that store excess water,
  • Infiltration zones that direct water toward the neediest spots of soil, such as those around trees,
  • Greenways, which are heavily planted recreation trails that reduce flood damage and preserve the existing vegetation and animal habitats.

Civil Engineers

While environmental engineers work with the land, civil engineers build entirely new structures to channel or collect water. In Japan, for example, where the risk of flood is perpetually high, engineers have created an ingenious network of water gates, sluice gates and canals to handle high water. In addition to dams and other barriers, civil engineers also design bridges and buildings so that they stay operational during a flood, often by elevating them.

As the owner of a commercial property, flood damage may not be your worst nightmare, but it’s likely near the top of the list. Fortunately, the ongoing efforts of engineers mean the likelihood of unwanted water threatening your building gets lower and lower with each passing year.

Tips for Avoiding Burst Pipes in Cold Weather

10/14/2020 (Permalink)

Image of a bursting pipe Avoid pipe bursts in cold weather.

Very few people, if any, enjoy the experience of cleaning up after pipe bursts, especially as many of these disasters happen during the winter or early spring when the pipe burst cleanup is often a cold and uncomfortable task. Happily, it's often possible to avoid this cold water cleanup project by avoiding leaking supply lines and bursting pipes.

Protect Your Commercial Property Supply Lines

There are several things you can do to prevent any supply line leaking and eventually causing your pipes to burst:

  • Open the cabinet doors to allow heated inside air to warm your pipes.
  • Keep the water running in a couple of faucets. This keeps water moving, so it's less likely to freeze and expand.
  • Check for exposed pipes in colder areas of your building, such as the basement.
  • Provide warm air or improved insulation in those areas.
  • Disconnect all hoses from outside spigots, drain the water from sprinkler systems, and provide insulation around hose bibs and similar fixtures.
  • Contact water damage professionals in Bountiful, UT, to learn about the most common sources of trouble in your area.

The more information you have about winterizing your pipes and avoiding pipe burst cleanup situations, the better off you'll be.

Understand Why Pipes Burst

Another important aspect of avoiding a burst pipe is understanding why your pipes burst. The simple answer is that the water running through your pipes is much colder during the winter than it is during the fall, summer, and spring. As cold temperatures affect the pipes, they contract, often to the point that the pipes can't handle the amount of water pressure inside. When water freezes, it expands. As the pipes contract and the water expands, any weak areas of the pipes may crack (causing a leak) or burst (causing flooding.)

Don't Wait To Prevent Bursting Pipes

If any of the water supply lines running throughout your commercial property are exposed to low temperatures, you run the risk of facing a pipe burst cleanup experience at least once. Take steps now to avoid this messy, unpleasant situation.

How Proper Emergency Response Helps With Your Claim

8/18/2020 (Permalink)

Image of a computer with an insurance claim form in the screen Insurance Claim Form

If your business is damaged in a fire, storm or other disaster, the first call you are likely to make is to your insurance provider. The second call, however, should be to certified remediation specialists in Bountiful, UT, who offer great claim services. It takes several factors to help you get the money you need to cover the damage to your building.

Factors That Help With Your Claim

Timely Response

A crucial part of keeping your claim as low as possible is a fast emergency response time. This gives you a quick start to the restoration process. The longer your building remains damaged, the more vulnerable it becomes to elevated risks:

  • Compromised structural integrity
  • Secondary damage
  • Thieves or vandals

Once technicians arrive, they can assess and record the extent of the damage. They use this information to create an itemized list of the tasks that will be necessary to complete the restoration as well as the projected estimate of how much it will cost. You can then use this information to get the claim process started.

Claims Information Center

Another vital aspect of quality claim services is continuous communication. SERVPRO keeps both clients and insurance providers in the loop with its Claims Information Center. Everything you or your insurance agent needs to know about the job can be found in the CIC record. As tasks are updated to include new information or if your estimate has to be altered, you are kept informed. All the details you need to file your claim correctly are found in one place, and both you and your provider can access it any time you need it.

When disaster strikes your commercial property, you need a remediation company you can trust to handle the problem swiftly and transparently. Good claim services help you get the money you need to cover the cost of restoring your building back to its former state.

How Does SERVPRO Clean Up COVID-19?

6/16/2020 (Permalink)

Professional cleaning workspace Leave COVID-19 cleanup to the professionals.

Coronavirus exposure at your Bountiful, UT, workplace can raise more questions than it answers. Leave the ins and outs of coronavirus cleanup to a trained bioremediation team from SERVPRO. Here’s what to expect when they visit your office, warehouse or other commercial building.

1. An Initial Assessment

Before cleaning, SERVPRO professionals will inspect your building and assess the situation in order to use the most appropriate and effective cleaning methods. You can expect them to observe the most up-to-date CDC recommendations and any local or state directives.

2. Thorough, Surface-Specific Cleaning

Different sources require different cleaning methods. After all, you wouldn’t clean your windows with the same materials and substances you use to clean your floors. What’s more, some contaminants require more stringent cleaning methods than others. There are three main types of cleanup:

General cleaning: This is the initial step in virtually every cleaning process, no matter how deep the cleanup will eventually be. Fungi, bacteria and viruses are removed, as is any dirt or debris that are present.

Disinfecting: Cleaners employ chemicals to kill germs instead of simply removing them as they would during general cleaning. The type of disinfectant(s) used determines how many pathogens are eliminated. This is the form of cleaning you can expect after coronavirus exposure.

Sanitizing: If bacteria is the problem, sanitizing is the answer. This form of cleanup won’t get rid of viruses or fungi, but it will kill 99.9% of potentially harmful bacteria in your building.

3. Tested, Hospital-Grade Cleaning Agents

Your SERVPRO team will likely use SERVPROXIDE, its proprietary, hospital-grade disinfectant to safely and thoroughly cleanse your commercial property. While there is no magic cleaning product that’s tailored specifically to COVID-19, SERVPROXIDE demonstrably and effectively fights viruses similar to COVID-19 on hard, non-porous surfaces. It is also EPA-certified and FDA-approved.

Leave COVID-19 cleanup to the professionals. Your local SERVPRO technicians have the training, cleaning agents and equipment to restore your building to business as usual quickly and securely after coronavirus exposure.

Signs You Have a Leaking Pipe

4/21/2020 (Permalink)

Old rusty pipe with small hole in the middle.  Broken pipes can cause severe water damage to your commercial property in Bountiful, UT.

A water leak from a broken or damaged pipe can cause a lot of damage to your commercial property in Bountiful, UT. Most of the pipes in the building, however, are hidden behind walls or under cabinets, so it may be hard to tell that there is a problem. There are signs to look out for to determine if you have a water loss.

Signs to Look Out For 

Visible Signs

There are many signs of possible water damage to watch for:

  • Dark spots on ceiling tiles
  • Water trapped in light fixtures
  • Wet patches on drywall
  • Buckling walls
  • Swollen floorboards or cabinets

During your regular building inspection, look for anything out of the ordinary. You may not be able to see signs of a water leak immediately, but you'll start to notice them within a few hours of the pipe break.

Sensory Signs

Running water has a telltale sound. If you hear water constantly running somewhere even when no faucet has been turned on, you may have a problem that can cause significant damage to your building. A musty odor is another indication that you have water damage somewhere in the building. When this happens, you need to call water restoration specialists to find and fix the damage to your building.

Financial Signs

A sudden spike in your water bill is a clear sign that you have at least one leak somewhere. You do not want to wait until your statement arrives to find out you have a problem, though. Check the water meter once a week to make sure that your usage is remaining somewhat constant. Keeping an eye on how much water your building is using is a good way to detect water damage early and save yourself the needless expense of a water loss.

When you have a water leak, it is imperative that you take care of the problem as soon as possible. Early detection is the key to protecting your building and saving money.

Cleaning Up After Virus Exposure

4/1/2020 (Permalink)

Image of virus with orange letters stating that we are here to help SERVPRO is here to help

It's nearly impossible to prevent some exposure to COVID-19, the coronavirus, in Bountiful, UT. Unsuspecting individuals could be carrying the virus, and when they touch doorknobs, elevator buttons, computers, and drinking fountains, traces of the virus are left behind to be picked up by the next person. Business owners, however, can take steps to reduce the risk of further coronavirus exposure. The Centers for Disease Control, commonly referred to as the CDC, has the following recommendations:

  • Reduce physical contact by using noncontact greetings and holding virtual meetings, for example
  • Encourage employees to improve handwashing and other hygiene habits
  • Increase ventilation in the workplace
  • Promote good habits, such as covering sneezes and staying home when sick

Of course, frequently handled surfaces around the building should be disinfected frequently. Even with all of these precautions, however, cases of the virus are still likely to show up. When this happens, it may be necessary to schedule professional covid-19 cleanup services.

Closing the Doors for Professional Cleanup

Some businesses have the ability to close their doors for thorough coronavirus cleanup. During this time, professionals use FDA-approved disinfectants and wear appropriate personal protective equipment, including safety shoes, gloves, zipper suits, and safety glasses or full-face shields. While the business is closed, trained cleanup professionals work methodically through the building to clean and disinfect all surfaces.

Disinfecting While Businesses Stay Open

Of course, closing business doors isn't possible for every employer even in the face of coronavirus exposure. When a commercial organization has to remain open, professionals may move discreetly through the property, sealing off contaminated areas and increasing the frequency of cleaning surfaces. If possible, it's important to track the path of the infected person to specifically target those surfaces while disinfecting.

Professional Compliance With Federal Guidelines

Finally, professionals follow recommendations from the CDC and the Environmental Protection Agency, or EPA, to comply with federal guidelines post-coronavirus exposure. For example, once an infected person has exposed an area, the CDC recommends isolating the area and waiting at least 24 hours before moving in for cleaning efforts. Ultimately, it will take the efforts of everyone in Bountiful, UT, working together to slow the spread of the virus.

Top 5 Reasons a Security Fence is Necessary After a Commercial Property Fire

2/7/2020 (Permalink)

Picture of board ups placed in windows with white letters and orange background saying fire damage, Fire damage in your Bountiful, UT commercial building, can be devastating.

When you talk to fire remediation experts in Bountiful, UT, after a commercial property fire, they will probably bring up a variety of services, including putting up a security fence. Unfortunately, many property owners do not realize the importance of such an addition. True, board-up and tarp services will secure a property to some extent, but a fence protects against at least five specific property threats.

  • Liability
  • Trespass
  • Theft and Looting
  • Vandalism
  • Animals

5 Specific Property Threats that Fences Protect

1. Liability

First, a fence helps to protect against any potential liability issues that may interfere with your insurance claim. After any disaster, your insurer expects you to take the necessary precautions to protect your property and other people from potential injury, a fence is a natural part of those precautions.

2. Trespass

Unfortunately, people are drawn to disaster sites. Some find them interesting, and others are merely curious about the aftermath. However, their curiosity often leads to trespassing, but by having a necessary and established perimeter, you can avoid nosey bystanders.

3. Theft and Looting

Next, a security fence helps to prevent theft and looting. Damaged properties are always vulnerable to thieves and looters, especially when a disaster occurs at a business that may have valuable merchandise and equipment still on the premises.

4. Vandalism

Sometimes, disasters can bring out the worst in people, and sites can lead to vandalism. While there is no satisfying explanation for the further degrading of damaged property, a fence can reduce the risks associated with vagrants and vandals.

5. Animals

Last, fencing helps to limit site access to some wildlife. For example, large animals, such as deer, will not be able to scale the fence. While a secure perimeter will not eliminate all animal risks, when combined with board-up services, your property should remain animal-free.

While a security fence may seem like overkill initially, there are plenty of reasons to use one after a fire disaster. Therefore, protect your insurance claim and your property and use a fence when recommended.

Getting Ready for Bad Weather

1/30/2020 (Permalink)

Old rusty pipe bursted and water leaking Pipe bursts are common with low temperatures and can lead to water damage.

When Old Man Winter rises from his slumber and wreaks havoc on your business in Bountiful, UT, there may be little to no warning. That’s why preparation is the key to protecting your business from inclement weather, such as a snow storm.

3 Ways To Prepare For Bad Weather

1. Know the Area’s Winter Storm History

Nobody can predict the severity of a winter season, but it doesn’t hurt to know what the past winters have brought to your area. If you have just opened a business in an unfamiliar city, look online for storms and temperatures from previous winters.

2. Prepare Your Business for Winter Weather

Getting ready for a snow storm should begin before the mercury in the thermometer begins to dip. When the weather is still warm, you should start doing an assessment of your business in preparation for the winter. Do a close examination of the windows and doors to see if any air is getting inside the building. Caulking and weather stripping are great tools for insulating your business. Inspect your pipes and do what is necessary to prevent a pipe burst.

3. Create a Storm Plan for Your Employees

Encourage your employees to sign up for your area’s storm warning system and to pay attention to local forecasts when there is a chance of a winter storm. If possible, allow your employees the option of working from home. Have an alert system in place to let your employees know if the office will close due to inclement weather.

Unless you live in a tropical area, there’s a good chance Old Man Winter will punish your city with a snow storm at some point during the season. Good winter preparation is the best line of defense against a fierce wintery storm. Sometimes a storm could be so severe that some damage is unavoidable. If your business is affected, be sure to have a good contact for a company that handles storm damage restoration.

The Cost Difference Between Mitigation and Restoration During a Flood

12/30/2019 (Permalink)

Flood damage in green letters with flooded street Flood damage can be devastating in Bountiful, UT.

Floods continue to be the most prevalent and expensive natural disaster in America. While preventative measures provide quicker and less expensive alternatives to the cost of hiring a flood cleanup company, many property owners do not mitigate against flood damage. This results in high costs and a lengthy restoration process.

Flood Prevention

One of the best preventative recommendations for flood damage is flood insurance, which property owners may purchase through the National Flood Insurance Program, managed by the Federal Insurance and Mitigation Administration (FIMA), for an average of $700 per year.

Some other preventative methods include the following:

• Sealing basement walls with compounds that are waterproof
• Installing reflux valves to prevent drains from backing up
• Moving heat and electrical sources to higher levels
• Backing up data to the cloud
• Making a flood plan, including work-from-home opportunities

Once in place, these measures offer protection, year after year. Even better, property owners can usually have the cost partially or fully covered by FIMA.

Flood Cleanup

In contrast, property owners who did not take preventative measures must hire a flood cleanup company out of pocket. Every day the business is closed is a day of income lost, while the company may have salaried staff to pay.

Drying out the business may take the restoration company a few days, and this can only begin after the flood waters recede. Restoration to pre-flood conditions may only require an additional few days, but in worst case scenarios, it may take a business a while to completely rebuild. Not surprisingly, FEMA estimates that 40 percent of small businesses, many of which do not invest in preventative measures, fail to recover from natural disasters.

When it comes to flood damage, prevention is always better than a cure. Sure, a reputable flood cleanup company may restore your place of business in a matter of days, but investing in proactive measures is the best approach to natural disasters in Bountiful, Utah.

Understanding Secondary Damage

12/30/2019 (Permalink)

Rusty pipe damaged with hole in the middle Pipe damage can be a leading cause of water damage and mold growth if not treated correctly.

When you have a flood in your commercial building in Bountiful, Utah, it's hard to know what the extent of the damage will be until you get a remediation team in there for an inspection. This crew can help you do the following:

• Assess the damage.
• Create a repair plan.
• Initiate cleanup.

As the professionals are assessing your damage, you may hear them talk about primary and secondary damage. Here's what you need to know about damage that's caused indirectly by the waters.

Damage caused indirectly by the water

What It Doesn't Include

This secondary form of destruction can include a wide range of damage, but it doesn't include everything done to your building. The primary damage is anything done when the pipe burst or the roof leaked. For example, black mold growth wasn't caused directly by the flooding, but damaged walls and ceilings may have been.

How It's Formed

Because this type of damage only includes the harm done after the flooding has ceased, how is the damage done? Often slow reaction time, improper cleanup and hidden problems cause what the professionals consider to be nonprimary damage. For example, black mold growth does not happen the instant a flood starts. Instead, it takes 24 to 48 hours to begin. High humidity may also be a secondary type of damage because it takes place when the water is allowed to sit for too long or is not completely removed from the building.

What It Does Include

Because it's caused by slow reactions, this damage can include mold growth, unsalvageable furnishings, water contamination and the spread of the flood. If a pipe bursts on the second floor, the water may start to travel to lower levels if it is not caught soon enough. The path of the water may be considered secondary or primary damage depending on what caused the travel.

Mold growth, including black mold, is often considered a type of secondary damage. However, your commercial space could by affected by other types of secondary destruction if you don't properly address water issues right away.

This Is a Drill: How To Teach Your Escape Plan to Your Employees

11/25/2019 (Permalink)

Emergency kit containing flashlights and first aid items Emergency kit for your commercial building in Bountiful, UT.

An unexpected disaster can cause fear and panic in your employees. A solid emergency plan for escaping that disaster, however, can increase their confidence and thus the likelihood that they will conduct themselves calmly and rationally when a problem arises. If a situation that requires evacuation comes up during the workday, you will be glad you made a plan and trained employees to carry it out through the use of practice sessions such as a fire drill.

Making the Plan

As the business owner, you are the best equipped to devise the escape plan for your business in Bountiful, Utah, that will work the best for your employees. Each plan should contain the following elements:

• Alarm procedures
• Evacuation routes and meeting areas
• Chain of command and division of responsibilities
• Emergency kit containing water, flashlights and first aid items
• Contact list of employees for confirming their safety
• Clear reporting structure
• Contact information for insurance company and restoration specialists

The time to plan for a natural disaster or fire is before it happens. After you have the plan, it's time to train your employees.

Training the Staff

Whether you are staging a fire drill or testing storm procedures, the information should always proceed the practice. Include evacuation plans in your yearly training. Impress upon your employees the importance of understanding the plan and encourage questions and concerns during the discussion. At some point, you can test the plan with a drill. Only a handful of personnel who will be assisting with key elements of the procedures need to know when the drill is planned. That way, employees can actually experience the surprise they may feel if the real situation should ever arise. During the drill, take note of what goes right and what needs improvement so that you can tweak the plan or training as needed.

Planning how you want your employees to respond in a disastrous situation and training them to implement the plan can keep them safe. Each fire drill brings you closer to a calm, smooth resolution.

Commercial Building Water Damage Cleanup Tips

9/25/2019 (Permalink)

Broken Commercial Pipe This business suffered water damage due to a broken pipe in Bountiful, UT.

A flooded company is bad news. A broken pipe can cause a lot of damage and may even require you close up shop. Freezing is one of the main causes of bursting pipes and flood damage to commercial facilities. But water damage can be caused by fires as well.

Firehose and Firefighter Damage

A fire is a devastating experience that is often surrounded by frustration, concern and uncertainty. After a fire, your business may be damaged not only by flames and soot, but by water as well. Many times, extensive firehose use by firefighters results in a flooded company with wet floors and drenched walls.

Damage From Sprinkler System

Many commercial buildings are equipped with fire sprinkler systems. They consist of a sprinkler head and a small glass bulb in the middle. The glass bulb is heat sensitive. If the temperature rises high enough to shatter the glass, the sprinklers drench an area with consistent water. Fire damage can be overwhelming in itself, but sprinklers may also lead to water damage. Although this added level of damage is frustrating, these sprinklers can save a building from being consumed by fire.


The most efficient way to deal with a flooded company after a fire is to hire a professional in Bountiful, UT. If you choose to attempt a cleanup on your own, here are the necessary steps.

• Extract the water.
• Remove any damaged contents.
• Dry out the building.
• Use dry cleaning for any smoke damaged fabric.
• Use preventative measures to ensure mold doesn’t grow in the damaged area.

When dealing with water damage after a fire, it is common to feel overwhelmed. Make sure to dry out any areas affected by water damage as soon as possible. Water restoration companies can help reduce the stress associated with the disaster and get your business’s doors open sooner.

3 Things You Should Know About Secondary Damage

6/17/2019 (Permalink)

Peeling paint from your walls is considered secondary damage

3 Things You Should Know About Secondary Damage

Water damage to your West Bountiful, UT, building can come from many sources, from broken pipes or appliances to severe weather. No matter where it comes from, it is important to have it removed as soon as you can. If it is allowed to sit, you could end up dealing with a myriad of problems including black mold, rotting wood and contamination. Here are a few things that you should keep in mind.

1. What is Secondary Damage

Damage that is not caused immediately by the water is secondary. This type of damage often comes later. It can include a wide variety of problems and is often worse than the primary damage. Black mold growth, peeling paint or wallpaper and buckling or warping walls and floors are all part of this category.

2. What Causes It

The biggest cause of this kind of damage is not removing the water quickly enough. The longer the water is allowed to sit, the worse the damage becomes and the more work it will require to return the building to its previous condition. Along with the problems that the water itself brings, it can cause high humidity in your building that can make it easy for mold to grow.

3. How to Prevent It

In order to reduce the amount of secondary damage in your building, you should contact an emergency restoration service right away. Once they have completely removed the excess water, the building can begin to dry which will result in less damage. This will allow the repairs process to go more quickly and will save money as the problems will be less severe.

Because black mold and other issues can be more difficult to take care of than the primary water damage, it is important to begin work to remove moisture from your building as quickly as possible. A professional service can do this for you and can complete any necessary cleanup and repairs as well.

Understand Your Commercial Fire Damage Estimate

4/28/2019 (Permalink)

Fire Damage at a local facility in Bountiful, Utah.

You take decisive, quick action when a fire threatens your business in Bountiful, UT. Now that the fire is out it is equally important to act with urgency. The longer you wait to get an estimate on the fire damage, the longer it takes for the restoration process to begin and the more business income you stand to lose.

What Is Included in the Estimate?

• An emergency fire restoration professional typically arrives within four hours of receiving your call to perform the initial assessment. When a commercial fire occurs, you need to worry about more than fire damage. Water damage from firefighting efforts is also present. The assessment includes evaluating safety issues as well as inspecting water, soot, smoke and other damages related to the fire.
• The cost of emergency services, mitigation and reconstruction are included in the projected cost. Make sure the total estimation that you receive includes all aspects of the work and firm, detailed pricing with a guarantee.

When Does the Restoration Work Begin?

• Talk with your commercial insurance agent as soon as possible after the fire occurs. Usually restoration specialists send the estimated costs to the insurance company for approval before work begins.
• After approval the restoration company generally begins work on emergency services right away. This may include extraction of excess water, tarping the roof or boarding up doors and windows to prevent further damage.
• You are provided an approximate timeline for the remaining work including cleaning, deodorizing, sanitizing and restoring the building structure and contents to pre-fire condition.

When a commercial fire spreads throughout your business in Bountiful, Utah, you don’t have time to waste. Make sure everyone is safely out and call firefighters to extinguish the blaze. Immediately call your insurance agent and have a fire restoration company provide you with an estimate to begin the process of putting your business back in working order.

Tips To Help Your Business Prevent Storm Damage

4/10/2019 (Permalink)

Are you ready?

Whether you live in Bountiful, UT or Bangor, Maine, you have probably experienced winter storm damage to your business at some point in the past decade. As excessive extreme weather assaults become more commonplace, preparation for property damage becomes even more important.

Tips to help you prevent harsh weather destruction to your property.

Ascertain Risks

While checking weather conditions may help you prepare for an approaching storm, it is often too late to prevent potential storm damage such as a pipe break or water in the basement. Here are some property areas to check to avoid problems prior to bad weather arrival.

  • Gutters – Make sure clogs are removed so water can flow freely, and check that connections are secure with no corner leaks.
  • Landscaping – Trim trees away from roofing and clear parking lot of objects that can become airborne and break windows.
  • Roofing and windows – Leaking sealants around windows, skylights, doors, and siding can allow water damage during a storm.
  • Utilities – Surge protectors and portable generators help keep data safe and employees warm during even the worst storm.

Mitigate Damage

Power outages often come with huge winter storms. When that happens, your business may be without heat for days. As snow and ice build up on roof tops and frozen pipes burst, the potential for damage can become catastrophic. For this reason, consider calling a professional at the first sign trouble. A restoration team may know just how to handle even the worst winter conditions before severe damage occurs to your building’s structure.

Prevent Destruction

By being aware of the condition of your building and considering repairs to areas of concern before storms occur you can help prevent property destruction. Sometimes Mother Nature can win in Bountiful, UT, but by being aware of weather conditions and preparing for possible damage, you and your employees can stay safe and warm during even the worst winter storm.

SERVPRO of Bountiful responds quickly, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. 

Avoiding Common Commercial Plumbing Problems

4/10/2019 (Permalink)

Schedule regular pipe maintenance to keep plumbing systems in good working order and avoid damage to your commercial buildings.

Commercial buildings often have large plumbing systems that are under incredible pressure almost every day. Because of the extensive network of pipes, plumbing problems can cause much more damage than pipes in smaller residential home systems. Commercial problems can also be costlier since repair costs may be exacerbated by lost business expenses. Being proactive by scheduling regular pipe maintenance in Bountiful, UT, can keep plumbing systems in good working order.

Precautions to take to help protect your building.

Recurrent Clogs

Toilets and drains can become clogged in a busy building because they are in constant use. The obstruction doesn’t generally occur all at once and can be anywhere between the water main and smaller indoor pipes. For that reason, watch for slow draining or an area in constant need of plunging. Since a dirty water backup or spillover could contaminate the area with category three flood water, prevention is essential. Have a maintenance worker or a building employee check restrooms and kitchens regularly to catch clogged drains or slow tank emptying issues. Being proactive about plumbing problems can save time and money.

SERVPRO of Bountiful has a 24 Hour Emergency Service and we can answer any questions you may have regarding Commercial Plumbing Problems.  

Do you have leaking pipes in your old building?

5/30/2018 (Permalink)

Frequent Leaks in Commercial Buildings

Rubber washers, worn-out seals, and crumbling gaskets can cause water problems. Having washers and seals checked each year can prevent leakage and water damage, but it can also save you money because every drip from a leaky faucet or broken pipe can cost you money. Once the fixture begins leaking, water damage can quickly become an issue as it soaks into the surrounding area. At the first sign of water damage, contact a water damage remediation team to help solve the problem.

Additional Concerns

Sometimes damaged pipes are hidden behind walls or under floors. When this occurs, the first sign of a problem may be wet sheetrock or damp ceiling tiles. This type of water damage can be more extensive than the small visible spot, so consider contacting a water damage specialist immediately. 

Being proactive and getting routine plumbing checkups can help prevent plumbing problems. Taking care of plumbing with a yearly checkup is typically less costly than dealing with a clogged drain system or sewer backup flood.

For more information, please visit us at

Why should I have endorsements?

5/30/2018 (Permalink)

Business Interruption After a Fire Loss

Keep in mind that you will probably need to add endorsements or additional coverage to your business insurance policy to be able to rely on coverage for business interruption. Extensions for prolonged restoration are often available in increments of 30 days up to a total of 720 days with the purchase of optional endorsements.

Ask a business insurance provider about the best interruption insurance coverage for a commercial property in Bountiful, UT. You may also be able to obtain additional coverage that could lower your expenses in the event of a fire. Work with your commercial insurance provider to find a fire restoration servicethat can complete the work during the period of time covered by an interruption endorsement. 

SERVPRO of Bountiful  is able to handle any size loss. We have completed small business losses up to a couple of million. Let us handle your damage quickly and efficiently.

Restoring Your Davis County Commercial Property After A Water Damage Event

5/30/2018 (Permalink)

Flooded Commercial Building

Flooding and water damage events at Davis County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Bountiful

SERVPRO of Bountiful specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How Much Revenue Can a Fire Cost a Business?

5/22/2018 (Permalink)

According to the National Fire Protection Association, the total cost of fires in the United States in 2014 was $328.5 billion, with expenditures totaling $273.1 billion and losses adding up to $55.4 billion. One of the best ways to limit the amount of revenue a fire can cost your business is to obtain interruption insurance as an endorsement on a commercial property insurance policy. Property insurance policies cover losses caused by covered perils such as a fire, while business interruption coverage offsets lost income during the restoration period.

Here are several ways a fire can cost any business a substantial amount of revenue.

• Property and equipment losses: A fire can damage or destroy the structure of your commercial property as well as any or all of its contents. Standard business insurance policies cover these types of losses.

• Lost business during restoration: Interruption insurance can help to offset the loss of net income, meaning net profit and loss before taxes. These calculations also include payroll.

• Expenses during restoration: Fire restoration specialists may identify additional losses during the restoration process. It may not possible to continue to do business during the restoration period.