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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Unveiling Hidden Toilet Leaks and SERVPRO of Bountiful’s Restoration Expertise

1/15/2024 (Permalink)

Professional fixing the leak in toilet Leaking toilet in Bountiful, UT

Your home is your sanctuary, a place of comfort and security. However, even in the most well-maintained homes, unforeseen issues like hidden toilet leaks can wreak havoc and compromise the integrity of your living space. Water damage is a silent menace, often originating from inconspicuous sources like leaking toilets, and if left unaddressed, it can lead to structural damage, mold growth, and other costly problems. In times of crisis, it's essential to have a reliable partner like SERVPRO of Bountiful to help restore your home and peace of mind.

Detecting Hidden Toilet Leaks:

Identifying a hidden toilet leak early is crucial to preventing extensive water damage. Here are some signs that might indicate a leak:

Unexplained Increase in Water Bills:
Keep a close eye on your water bills. A sudden, unexplained increase could be a sign of a concealed water leak.

Musty Odors:
Mold and mildew thrive in damp environments. If you notice a musty smell in your bathroom or surrounding areas, it may indicate hidden water damage.

Stained or Peeling Paint:
Water leaks can damage walls, causing paint to peel or stain. Inspect the walls near your toilet for any unusual discoloration.

Soft or Warped Flooring:
Constant exposure to moisture can compromise the integrity of your flooring. If you notice soft or warped areas, investigate for potential leaks.

Visible Mold Growth:
Mold can grow rapidly in damp conditions. Check for any visible signs of mold on walls, ceilings, or around the toilet area.

Dealing with Water Damage:

Once a hidden toilet leak is detected, taking immediate action is vital to prevent further damage. Here's a step-by-step guide on how to deal with water damage:

Turn off the Water Supply:
Shut off the water supply to the toilet to prevent further leakage. This is typically done by turning the shut-off valve located behind or beneath the toilet.

Assess the Extent of Damage:
Evaluate the severity of the water damage. Check for standing water, saturated materials, and potential areas where moisture might have spread.

Remove Excess Water:
Use towels, a wet/dry vacuum, or a mop to remove standing water. The sooner you can extract the water, the better chance you have of preventing secondary damage.

Ventilate the Area:
Increase ventilation to help dry out the affected area. Open windows, use fans, and consider using a dehumidifier to reduce humidity levels.

Inspect for Mold:
Mold can start growing within 24-48 hours of water exposure. Thoroughly inspect the affected area for mold growth. If found, take appropriate precautions and consider professional mold remediation.

Contact SERVPRO of Bountiful:
When water damage is extensive or if you're unsure about the restoration process, it's crucial to seek professional help. SERVPRO of Bountiful specializes in water damage restoration and has the expertise and equipment to handle even the most challenging situations.

SERVPRO of Bountiful's Restoration Expertise:

Why choose SERVPRO of Bountiful for water damage restoration? Here are some compelling reasons:

24/7 Emergency Response:
Water damage doesn't wait for a convenient time, and neither do we. SERVPRO of Bountiful offers round-the-clock emergency response, ensuring that help is just a phone call away.

Advanced Equipment and Techniques:
SERVPRO technicians are equipped with state-of-the-art tools and technology to efficiently mitigate water damage. This includes moisture meters, industrial-strength air movers, and dehumidifiers.

IICRC-Certified Professionals:
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring that they are well-trained and knowledgeable in the latest restoration techniques.

Comprehensive Restoration Services:
SERVPRO of Bountiful provides a full spectrum of restoration services, from water extraction and drying to mold remediation and structural repairs. We aim to restore your home to its pre-damage condition.

Insurance Coordination:
Dealing with insurance claims can be overwhelming. SERVPRO of Bountiful works closely with insurance companies to streamline the claims process and alleviate the burden on homeowners.

A hidden toilet leak may seem like a minor inconvenience, but the potential consequences can be severe. Swift action is key to minimizing damage and restoring your home to its former glory. By partnering with professionals like SERVPRO of Bountiful, you can trust that your home is in capable hands. Don't let water damage disrupt your peace of mind—act promptly, and let the experts guide you through the restoration process. Your home deserves the best care, and SERVPRO of Bountiful is here to deliver just that."

A Comprehensive Guide to Prepare and Protect Your Home

12/2/2023 (Permalink)

Image of a damaged roof with snow. Roof damage in Bountiful, UT due to snow storm.

As the air turns crisp and the first snowflakes begin to fall, residents of Bountiful, Utah, know that winter is just around the corner. While the snowy landscapes can be picturesque, the winter season also brings its fair share of challenges, especially for homeowners. From freezing temperatures to heavy snowfall, preparing your home for winter is crucial to avoid damage and ensure a cozy and safe living environment. In this comprehensive guide, we'll explore the essential steps to fortify your home against the harsh winter elements in Bountiful.

10 Tips to Prepare and Protect Your Home

1. Inspect and Reinforce Your Roof:

The first line of defense against winter's fury is your roof. Perform a thorough inspection to identify any missing or damaged shingles, as well as leaks. Addressing these issues promptly can prevent water damage during heavy snowfall. Additionally, consider reinforcing your roof with ice and water shield membrane, especially in areas prone to ice dams. This extra layer provides an added barrier against melting snow and ice, safeguarding your home from potential leaks.

2. Clean and Insulate Gutters:

Clogged gutters can lead to ice dams, a common issue in colder climates like Bountiful. Before winter sets in, clean out your gutters and downspouts to ensure proper water drainage. Install gutter guards to prevent debris buildup and consider adding insulation to your attic to regulate temperature and minimize the risk of ice dams forming along the roofline.

3. Protect Pipes from Freezing:

Utah's winters can be bitterly cold, and frozen pipes are a significant concern. Insulate exposed pipes in unheated areas of your home, such as the attic or crawl spaces, to prevent freezing. Consider using heat tape for added protection, and make sure to disconnect and drain outdoor hoses. In extreme cold, leave faucets dripping to keep water flowing and minimize the risk of pipes bursting.

4. Service Your Heating System:

A well-functioning heating system is essential for a comfortable and warm winter. Schedule a professional inspection and maintenance for your furnace or heating system before the temperatures plummet. Change air filters regularly, and if you have a fireplace or wood-burning stove, have the chimney cleaned and inspected to ensure safe operation.

5. Seal Drafts and Insulate Windows:

Drafts around windows and doors can significantly impact your home's energy efficiency. Inspect for gaps and use weatherstripping or caulk to seal any leaks. Consider investing in thermal curtains or adding window insulation film to keep the cold air out and the warm air in. These simple steps not only improve comfort but also reduce heating costs during the winter months.

6. Stock Up on Winter Supplies:

Bountiful's winter storms can sometimes lead to power outages and road closures. Be prepared by stocking up on essential supplies. Create an emergency kit that includes non-perishable food, water, blankets, flashlights, and batteries. Keep a supply of rock salt or ice melt to prevent slips and falls on icy surfaces. Having these items readily available ensures you're prepared for unexpected winter challenges.

7. Winterize Your Landscaping:

Prepare your outdoor spaces for the winter by trimming tree branches that could pose a threat during heavy snowfall. Clear away debris from your yard, as snow accumulation on top of leaves and branches can cause damage. Consider wrapping young or delicate trees with burlap to protect them from freezing temperatures and winter winds.

8. Check Your Home's Insulation:

A well-insulated home is key to maintaining a consistent and comfortable indoor temperature. Inspect your home's insulation, focusing on the attic and walls. If needed, add extra insulation to improve energy efficiency and keep your home warm. This not only enhances comfort but also reduces heating costs in the long run.

9. Prepare for Snow Removal:

Utah winters bring ample snowfall, and being prepared for snow removal is crucial. Ensure your snow blower or shovel is in good working condition. Stock up on ice melt or sand to keep driveways and walkways safe. Consider hiring a professional snow removal service if needed, especially for larger properties.

10. Review Home Insurance Coverage:

Finally, take the time to review your home insurance coverage. Ensure it adequately protects against winter-related damages such as burst pipes, roof collapses, or other weather-related incidents. Understanding your policy and making any necessary adjustments will provide peace of mind during the winter months.

As winter blankets Bountiful, Utah, in a layer of snow, taking proactive steps to prepare your home is essential. From fortifying your roof to insulating pipes and ensuring a reliable heating system, these measures not only protect your home from potential damage but also create a warm and welcoming haven during the coldest months of the year. By following this comprehensive guide, you'll be well-equipped to face the challenges of winter, ensuring a safe and enjoyable season for you and your loved ones.

Tips for Dealing With a Flooded Basement

8/31/2023 (Permalink)

Image of a flooded basement Take preventative measures to avoid a flooded basement.

A basement flood in your home in Bountiful, UT, can seem like an overwhelming problem. There are several things you can do that can get it fixed quickly and minimize the damage that the water causes. Here are some tips for dealing with excess water in your home's lowest level.

3 Tips for Dealing With Water Damage

1. Take Preventative Measures

The best solution for a flooded basement is preventing it from happening in the first place. There are several precautions you can take to lower your risk of flooding:

  • Install a sump pump.
  • Have a backup generator to power the pump.
  • Direct water away from your foundation.
  • Build extra interior or exterior drains.

2. Call the Experts

If your basement does flood, it may be tempting to wade in and tackle the problem yourself. This is often a mistake. The best thing to do is to call local water restoration specialists. They have the equipment and the expertise to address large-scale basement flood damage. They can use industrial pumps to remove the standing water quickly. They can give you a thorough assessment of the problem so that you know exactly what needs to be done to fix it. Finally, they can test for secondary damage such as mold growth or structural weakness so that they don't have to come back a second time to address the same issue.

3. Notify Your Insurance Provider

If your flood is caused by a broken or leaking pipe, water heater or appliance, your homeowner's policy may cover the cost of repairs. Contact your provider to inquire about the scope of your insurance coverage and to file a claim. The estimate that the technicians give you for the repairs can verify the work needed and the itemized expenses.

No one plans on having a basement flood at home, but it's good to know what to do just in case it happens. The right precautions and the help of the professionals can get your home back to normal in no time.

3 Steps for Home Flooding Recovery

9/8/2022 (Permalink)

Image of drying equipment placed on floor after suffering flooding Professional drying equipment in a Bountiful, UT home.

The damages left behind by floodwater in home settings can be extensive and leave an emotional toll behind as well. This is true whether the water damage resulted from rising waters after prolonged rain or a broken pipe. After flooding recedes, most people want to get back to their normal lives as quickly as possible, but the full recovery from the situation may take a long time. Breaking recovery tasks into orderly chunks may help the process move along more smoothly.

3 Steps To Recover From Flooding

1. Contact Your Insurance Company

Talk to your insurance agent about the terms of your flood insurance. The agent may recommend certain water damage restoration professionals in Bountiful, UT. Be prepared to share contact information, such as the phone number and address of where you are staying during the recovery process. Discuss steps such as keeping photographic evidence of the damages and holding onto damaged materials as proof of your losses.

2. Maintain Safety

Water in the home and electricity make a dangerous combination. Make sure you shut off the electricity to the home before attempting any repairs or cleanup. Ask professionals about whether it's safe to enter the residence to avoid injuries from gas leaks or fire hazards. Remember to practice basic safety procedures.

  • Wear sturdy work gloves and protective hand and eye-wear.
  • Consider wearing a respirator.
  • Don't mix cleaning chemicals, such as chlorine bleach with ammonia.
  • Watch out for pests, such as snakes and mice.

3. Separate Belongings for Professional and DIY Cleaning

You may be able to hose off or rinse out many of your belongings. Some items, such as clothing, can be cared for at a dry cleaning shop. However, many furnishings, such as carpets or upholstered couches, will require specific professional care. Water damage restoration professionals have the right tools and training to clean without causing further damage and will take steps to prevent long-term damages, such as mold.

Remember, after flood water in home settings recedes, contact Bountiful,UT, professionals, ensure safety, and then set aside tasks for professionals. Working methodically through recovery helps get things back to normal more quickly.

SERVPRO Helps With Claims

8/10/2022 (Permalink)

Water damage in wall of local buildiing. Water damage in Bountiful, UT home.

SERVPRO is a leader in its field, providing the best emergency response and post-disaster services to its clients in Bountiful, Utah, and nationwide. They not only restore homes to their preloss condition, but they also help with the associated insurance claim services. Here's how.

4 Ways SERVPRO Helps With Insurance Claims

  1. They Begin the Restoration Job Quickly

The insurance company will need detailed information about the incident and the resulting damage. The damage restoration professionals will perform a thorough inspection of the affected area and determine what it'll take to restore it to its preloss condition. The team will share all of these details with the insurance company to get you compensated and on the road to recovery as quickly as possible.

  1. They Work With Your Insurance Company Throughout the Claims Process

Insurance can be complicated and especially challenging to understand when trying to recover from the unthinkable. You shouldn't have to endure the headaches of the claims process after a catastrophe. The professionals at SERVPRO understand the insurance claim services process well. This expertise enables them to work with your insurance company on your behalf.

  1. They Do Efficient, Thorough, High-Quality Work

As the professionals perform your restoration services, you and the insurance company can be confident that they're performing high-quality work. The job will also be completed efficiently, thoroughly, and promptly.

  1. They Provide Excellent Customer Service

You will always get excellent customer service working with this franchise. An office administrator will guide you through every step of the insurance claim process. They're available to take your questions or hear your concerns, and they keep you updated throughout the process. If any part of the claim is denied by the insurance company, we will still work with you to restore your home.

SERVPRO has been working with insurance companies for decades. This means they know their stuff when it comes to claiming services. In fact, many insurance companies prefer to work with them since they're a full-service provider, able to handle every portion of the claim for you.

How To Flush Your Water Heater in 5 Easy Steps

7/12/2022 (Permalink)

Image of a person flushing a water heater It’s essential to perform regular maintenance on your water heater.

Regular maintenance is crucial for your water heater’s longevity. By performing a water heater flush every six months, most water damage restoration professionals agree that you can avoid expensive repairs and even a failed appliance. Here’s how to flush your water heater in five simple steps.

5 Steps To Flush Your Water Heater

  1. Turn It Off

Before you flush the unit, you should shut if off completely. If it’s gas-powered, snuff the pilot light. If it uses electricity, turn off the power supply line at the circuit breaker.

  1. Hook Up a Hose

The garden hose tangled in your backyard will do. Attach one end to the drain valve, and place the other end somewhere that you’re comfortable receiving warm, sediment-filled water.

  1. Drain the Water Heater's Tank

Open the valve and allow the water to flow freely for five minutes. Next, turn the hot water on in the kitchen, which will aid in the draining process.

After two minutes, turn off the water supply valve on the water heater. The water will slow down gradually and then stop. Turn the water supply valve on one more time for a final flush. When the water and sediment subside, close the water supply valve once more, then close the drain valve, too.

  1. Restart the Water Supply

Once the valves are closed, turn the water supply on again and head for the kitchen. The faucet should still be on, but nothing will be flowing at first. When the water supply resumes, it’ll sputter a bit due to trapped air but will eventually return to a regular stream. This signifies that your tank is full, and you can turn the tap off.

  1. Turn the Unit Back On

After the tank fills completely, you’re safe to turn the unit back on.

To keep the showers in your Bountiful, UT, home comfortably warm, it’s essential to perform regular maintenance on your tank. Follow these five steps, and you’ll likely see that flushing your water heater is easier than you thought.

How To Respond to a Leaking Toilet

6/17/2022 (Permalink)

A professional repairing a toilet. Trust the Professionals. They can help you with your Leaking Toilet.

Most of the time toilets work regularly and dependably without many issues, so it's easy to neglect them. When you notice that you have a leaking toilet, it's important to take quick action. There are two options: complete the toilet repair or replacement on your own or hire a professional in Bountiful, UT.

Identify the Cause of Your Leaking Toilet

Before you get started, you need to know why your toilet is leaking. Naturally, your first steps should include inspecting the toilet to find out where the leak originates. After you've identified the problem, turn off the water and complete the necessary repairs or contact an expert.

There are several possible issues to look out for:

Check the flapper for one of two common problems. First, the rubber or plastic flapper may break or crack because of wear and tear. Second, the flapper may get stuck in an open position, causing the toilet to flow continuously.

A faulty float could be cracked, or the float chain may be loose. In either case, repairing the float is pretty easy and can usually be accomplished within a few minutes.

There are several pieces of the fill valve that could cause trouble when damaged. If you haven't worked with this type of repair before, contacting a professional for help could be your best bet.

Anywhere the toilet is connected to the floor, to the supply line, and to other components of the plumbing system could be a problem. Look for worn seals or damaged connections.

A crack along the supply line can cause pools of water on the floor, leading to severe damage that requires the services of water damage recovery professionals. Damage along the supply line generally calls for the services of a plumber.

A broken tank requires a complete toilet replacement. Cracks or breaks can be temporarily sealed with putty, but this step only provides a short-term solution. However, it may be possible for you to replace the toilet yourself.

As always, if you aren't confident in your ability to complete repairs or replacements, contact professionals. The costs related to making mistakes are often much higher than the initial cost of hiring an expert would have been.

Replace the Toilet

Replacing a toilet requires several pieces of equipment, including a putty knife, hacksaw blade, adjustable wrench, and some pliers. You'll also need the new toilet, a wax ring, and silicone caulk. Carefully read the installation instructions for any other supplies you might need and then follow these steps:

  • After turning off the water, drain the water from the tank by flushing.
  • The next step is disconnecting all of the places where the toilet is connected to the supply line and plumbing system.
  • Remove mounting nuts, the tank, and the toilet.
  • Remove and replace the old wax ring and flange with a new ring and flange.
  • Test the toilet to be sure everything is in the correct position. This is often a two-person job to ensure a proper fit and seal. When tightening the bolts and nuts, don't use too much pressure, and work from side to side to keep equal amounts of pressure on each side.

An old toilet can lead to a lot of problems. Don't wait for a leaking toilet to cause significant water damage before you take action to correct the situation.

Understanding Your Flood Coverage

11/15/2021 (Permalink)

House damage. Understanding your homeowners policy helps you to protect wisely your Bountiful, UT home.

Navigating the details of your homeowners policy can be confusing, especially when you are going through the stressful experience of enduring a basement flood in your home in Bountiful, UT. Understanding the general rules behind standard property coverage can help you know the right questions to ask your provider and assist with filing your claim. You can plan more easily for repairs when you know what is and is not covered.

Flood Coverage: What Does and Doesn't Cover

What Standard Insurance Doesn't Cover

There are many types of policies you can purchase beyond a standard homeowners policy. It may be fruitful to do so, particularly if your area is prone to flooding. While some water damage is covered, there are several types of problems that you probably have to pay for out of pocket:

  • Remediation of water damage that occurs due to unresolved maintenance issues
  • Repairs of the source of the water damage
  • Storm flooding
  • Water backup from a clogged municipal drain
  • Sewer backup

You may be able to purchase supplemental insurance coverage for some of these issues. For example, a flood policy is a smart idea if you live in a flood plain, because you are likely to experience the occasional basement flood even if you are vigilant about protecting your home. A water backup policy protects you from having to pay the cost of city plumbing issues that are outside your control. Your insurance agent can assess your individual case and recommend policies that cover your specific needs.

What Your Homeowners Policy Does Cover

A flooded basement can be caused by many different situations. There are two key factors that typically determine whether your homeowners policy will cover the cost of water damage mitigation services. Did the problem occur suddenly? For example, if a pipe bursts, it can cause a lot of damage in a short amount of time. Second, was the inciting incident an accident? If, despite your best efforts, a flood still occurs, your policy is likely to cover the cost of repairing the damage.

If the incident is a covered peril, you may be entitled to two types of coverage. Dwelling coverage takes care of the cost of repairing the structure itself. You may have to replace walls, insulation, carpet, or ceiling materials. Then the affected parts of your home must be rebuilt. This process is probably covered by your policy. Additionally, if any of your personal belongings were damaged by the covered peril, it is likely that you can be compensated for the cost of repairing or replacing them. Documenting the damage with pictures or video and providing the estimate from the mitigation company can support your claim and increase the chances that it will be approved.

It's never too early to learn exactly what your insurance coverage entails. Don't wait until a basement flood occurs to figure out whether your homeowners policy will pay for the damage. Go over the details with your insurance agent, and purchase any additional coverage you need. Understanding your policy helps you make an informed decision so that you can protect your home and everything in it.

4 Reasons To Replace Polybutylene Pipes

10/5/2021 (Permalink)

Polybutylene Pipes. Polybutylene pipes can cause water damage in your Bountiful, UT commercial.

Many property owners build structures from the ground up. If, however, you own an older commercial building, particularly one built between the 1970s and the 1990s, you should have the plumbing inspected for polybutylene pipes. While at that time these pipes were popular because of their relatively low cost, they ultimately cause many issues that lead to expensive repairs and other potential problems. 

Why replace polybutylene pipes?

1. Prevent Disastrous Leaks Caused by Faulty Polybutylene Pipes

One reason to get a new plumbing system in your building is that older pipes don't stand up well to chemicals from the water treatment plant. Eventually, these chemicals will wear down the pipes, causing many issues:

  • Brittle surface
  • Weakened pipe walls
  • Pinhole leaks

These small flaws can turn into large problems over time. This is particularly true of pipes made from outdated and insufficient materials. The leaks can damage your building's foundation and any materials the water comes into contact with. While a good plumber and water restoration experts can fix the damage as it happens, ultimately they are only addressing the symptoms of the real problem. Faulty pipes will keep getting leaks. Rather than patching the small leaks as they occur, it's better to just replace the whole failing system at once.

2. Protect Water Quality With Replacement

Water loss and the subsequent damage it causes aren't the only potential problems that faulty pipes can bring. Additionally, the degradation in polybutylene pipes often leads to lower water quality. As particles flake off and disintegrate, they deposit chemicals into the water that likely would not meet safety standards. If your commercial building in Bountiful, UT, has older pipes, replacing the whole system is the right step toward keeping the water quality level high.

3. Keep Your Building Up to Code

Because of the known issues with these outdated materials, your city's building codes no longer allow for their use. Therefore, as long as your plumbing system includes them, your building is unlikely to pass municipal inspection. This can lead to costly fines or even larger consequences if you do not replace them.

4. Appease Insurance Provider

You have an obligation as the building owner to keep it in reasonably good shape and make necessary repairs and upgrades in a timely manner. This is part of the agreement you make with the insurance company that agrees to protect your property. One of the potential consequences of not meeting building codes due to faulty pipes is that your insurance provider is unlikely to cover any water damage that occurs as a result. You may lose your coverage, and then you are stuck not only with the cost of replacing a failing plumbing system but also the full set of expenses associated with repairing subsequent damage.

This necessary upgrade not only prevents damage and protects your water quality but also ensures that your plumbing system meets the standards outlined in municipal codes and expected by your insurance provider. If you own a commercial building that still has polybutylene pipes, it's important to replace them as soon as possible.

Water Heaters and Noise: Quieting the Hobgoblins of Residential Plumbing

9/13/2021 (Permalink)

A professional fixing a water heater. If you hear some unusual noises from your water heater in your Bountiful, UT, home, call a professional for assistance

Every home needs a water heater, but not every heater is created equal. For those at the forefront of environmentally friendly products, a tankless heater will not have many of the noise problems as a traditional or conventional tank. However, for people who still prefer the more affordable — in the short term — options, a tank heater can lead to odd noises. Some sounds are normal, like the ignition or heating components kicking on, but other sounds are not, like:

  • Knocking
  • Banging
  • Clanging
  • Scratching

If you hear any of these odd noises, you should contact a plumbing or remediation professional in Bountiful, UT, to assess your tank. In many cases, the tank can be fixed with a simple flush, but a new tank is sometimes required. The outcome typically involves the age and damage to the appliance.

Water Heater Flush

Flushing a water heater is not a complex task, but some homeowners might feel uncomfortable performing such a task without prior experience. Again, you can hire a professional to take care of the flushing.

If you want to give it a go, you will need a hose and a space to drain the water from the tank. Before you begin, you will need to shut off the gas or electricity to the tank. If you have a gas tank, there should be a valve somewhere near the tank's base. If the heater is electric, shut off the circuit breaker to the heater.

With the power turned off and the tank no longer heating, you can turn off the water to the tank. Connect the drainage hose to the drainage tap. You can then stretch the hose to the predetermined drainage area. Once the hose is in place, you can open the drainage valve. Allow the tank to empty completely.

Once the tank is empty, turn the water back on. Leave the drainage hose attached to the drain valve open. Let the water run for 10 to 15 minutes, allowing any sediment to wash away. Turn off the water again. Detach the drainage hose and close the drainage valve. Turn the water back on, allowing the tank to fill. Once the tank is full, turn the power or gas supply back on.

Resolving Other Issues

In most situations, flushing the tank will resolve any unwanted noises because most tank noises stem from sediment. However, there are occasions where a flush will not take care of the problem. In these instances, it is best to hire a professional plumber to assess the tank and the plumbing surrounding the tank to ensure everything is working as it should.

If the plumber suspects the tank is the problem, they will probably suggest replacing the tank. When replacing a tank, you can opt for newer, more efficient models, but remember that many energy-efficient appliances will initially cost more.

A noisy water heater does not necessarily indicate a need for replacement; it could result from sediment requiring a flush. However, if you are not sure of the problem causing the noise, contact a professional to assess the tank and plumbing.

Understanding the Sewer Cleanup Process

8/5/2021 (Permalink)

A person cleaning a bathroom. It is fundamental to understand the sewer cleanup process in your Bountiful, UT, building.

When your commercial building in Bountiful, UT, has sewer damage, the thought of cleaning it up may seem overwhelming at first. Once you understand the different steps of the sewer cleanup process, though, it is likely to seem much more manageable.

Identify Cause

Before the cleanup process can begin, technicians need to know how the problem started. There are many potential causes of sewer problems:

  • Flooded toilet
  • Broken sewer lines or pipes
  • Invasive tree roots
  • Blocked or flooded municipal sewers

Knowing the cause of the damage helps the plumber or other repair personnel decide how to fix it so that it doesn't cause more damage to your building.

Assess Damage

When sewer damage cleanup experts arrive at your building, the first thing they do is complete a walkthrough of the space. They document all the damage so that they can create an action plan for efficient mitigation. Then they can create an itemized list of tasks that must be completed and give you an estimate of the cost.

Extract Moisture

Sewer backup typically leaves a lot of contaminated water behind. The results are standing puddles or a high humidity level in the building. The water must be removed with industrial pumps, and the humidity levels must be lowered to prevent secondary damage.

Remove Debris

Sometimes sewer water leaves sludge and other debris behind. Once the water is removed, it's easier to see what else needs to be taken out. If there is a lot of debris, technicians often use pumps or vacuum hoses for quick removal. They also tear out saturated drywall, carpet, and other materials that are ruined by sewage.

Disinfect Area

One of the most important parts of the sewer cleanup process is disinfection. Water that backs up or seeps in from the sewer is considered Category 3 Water, which means it likely contains all kinds of bacteria and other microbes. The mitigation team not only cleans but deodorizes every inch of your building that is affected by the backup.

Dry Surfaces

The surfaces that remain after ruined materials have been torn out and not only have to be sanitized but also dried. Failure to do so can lead to ongoing issues such as mold growth or further water damage. Removing as much excess moisture as possible is the key to complete remediation.

Rebuild Structure

The last step of the cleanup process is restoration. The remediation team doesn't just leave your building gutted and clean. Certified builders put up new walls and install new ceiling tiles. They match the wallpaper, paint, and flooring with the parts that are able to be salvaged so that no one can tell where the damaged area and preexisting structure meet. The job isn't finished until you are able to set up your office and start using the space again.

If you need sewer cleanup in your commercial building, choosing mitigation experts who know what they're doing shouldn't add stress to the situation. Qualified specialists can walk you through the entire process so that you know what is happening at every step to get your building back to normal.

IICRC Certified Firm

8/2/2021 (Permalink)

Broken Pipe Our SERVPRO team is professional and ready to help you.

SERVPRO of Bountiful is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Bountiful

SERVPRO of Bountiful specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How Much Does Flood Remediation Cost?

4/15/2021 (Permalink)

Image of a flooded room Flooding can cause a lot of damage.

There are many ways that a house can sustain water damage. A flood in your home in Bountiful, UT, is never good news, but damage repair may not cost as much as you expect. Depending on how widespread the damage is and a few other factors, the cleanup process may be fairly simple and affordable.

Flood Remediaton Costs

Cost Factors

A puddle on the floor from a small appliance overflow may be easy to mop and disinfect if you catch it quickly. For bigger issues, however, you are going to need to call flood remediation specialists. The average flood costs about $3000 in repairs, but your specific estimate depends on several factors:

  • Size of area affected
  • Number of floors affected
  • Contamination level of water
  • Amount of time since incident

As each factor increases, so does the cost of damage repair. Therefore, it's important to arrange for remediation as soon as you know there is a problem.

Low Range

A pipe break that floods your basement with clean water will probably cost around $1000 to mitigate. If you catch it quickly enough, technicians simply have to remove the basement water and make sure everything is dry.


Water damage that results from a significant shower leak on the second floor or an appliance leak that floods a large area is likely to cost $3000-$4000 to repair. In addition to drying and cleaning the area, technicians will need to remove and replace walls, ceilings, flooring and insulation during this process.

High Range

A major incident such as a sewer backup or widespread damage from a heavy storm is going to cost the most to repair. This is especially true if secondary damage such as mold growth occurs. The cost of these repairs is usually around $8000.

If your home floods, you probably need professional damage repair. The good news is that most damage doesn't cost as much as you may expect. A qualified cleanup team can assess the problem and provide a reliable estimate.

Avoid Exposure to Category 3 Black Water

3/29/2021 (Permalink)

Cartoon of a person watching an overflowed toilet Overflowing toilets are considered category 2 water.

When your house is flooding, designations such as "gray" or "black" water may not be in your first thoughts. However, before anyone begins addressing cleanup and repairs, you need to understand the hazards that accompany the categories of water:

  • Category 1 Water is clean (or drinkable) water. Water dripping from the bathroom faucet or splashing out of the tub doesn't pose a serious risk to you or your home as you dry and repair the area.
  • Category 2 Water is often called gray water. This water may contain soap residue or similar substances. It often comes from overflowing toilets or a damaged dishwasher.
  • Category 3 Water poses the greatest risk and is called black water. This type of water may carry sewage, hazardous chemicals, and other contaminants. The dangers of exposure to category 3 water are significant. This contamination may happen when the sewer backs up or when rising rivers and other bodies of water flood into your home.

Other factors, such as the duration of exposure and the temperature, may affect the category of water in your home. For example, clean water absorbed by a sofa and left for several days will become gray water as it picks up chemicals from the furniture.

Sources of Hazardous Water

Any flooding and water damage from broken pipes, backed sewage systems, and natural flooding must be addressed by trained professionals. The contaminated water may carry pathogens related to the Norovirus, Hepatitis B, and tuberculosis. These pathogens and other bacteria may be transferred to you through direct exposure to the water and some may be airborne.

A Safe Response to Contamination

Professionals use protective gear when performing sewage cleanup and flood repairs, often including gloves, masks, and disposable coveralls. Technicians are trained in industry standards for cleaning and sanitizing the property to limit further contamination and mold growth.
The health risks that accompany black water are serious. The better you understand the potential risks, the better you can make decisions about repairs and cleanup in your Bountiful, UT, home.

Preventing Water Damage While You Are Away

11/24/2020 (Permalink)

Image of a bursting old pipe Bursting pipe

Who doesn't love a vacation? Taking a respite from work or the typical day-to-day is often a revitalizing way to rest and recuperate before you head back to the daily grind. However, as a homeowner, it is crucial to plan for the worst to ensure the best, especially when it comes to your home plumbing. After all, you don't want any surprise bills for a water pipe repair. There are at least three ways to reduce your water damage risk before heading out for a vacation.

  • Inspect and repair
  • Install a sump pump and battery backup
  • Insulate the Pipes

3 Ways to Prevent Water Damage While Out For a Vacation

1. Inspect and Repair

Sometimes, homeowners have a broken pipe and do not realize it. Plumbing is often behind walls and ceilings, making early detection of leaks difficult. Before you go on vacation, call a water mitigation company in Bountiful, UT, to inspect the plumbing system. If the company finds any problem, resolve it before you leave.

2. Install a Sump Pump and Battery Backup

Beyond the potential need for a water pipe repair, homeowners might want to consider threatening weather. Some areas of the country experience significant flooding. To prevent the risk of a flood, install a sump pump with a battery backup. The system will keep your basement dry even through the loss of power.

3. Insulate of the Pipes

While a sump pump can help limit the risk of a flooded basement, it will not perform as well against frozen and burst pipes. If you are taking a winter vacation to a warmer climate, consider insulating any vulnerable pipes. For example, if your home has exposed pipes in the basement or garage, wrap them with special insulation.

No one wants to deal with a water pipe repair when they are on vacation. The best way to avoid such emergencies is to plan and utilize precautionary measures, each of which reduces the risk of a water issue.

Cleaning Up Sewage Damage

11/10/2020 (Permalink)

Water damage in Bountiful, UT home due to sewage backup. Water damage in Bountiful, UT.

If your commercial property in Bountiful, UT, experiences a sewer backup due to blockage or flooding in a city main or lines or a flooded toilet on site, you should immediately arrange for plumbing work to resolve the underlying issue and sewer cleanup to restore the damage. Sewage can pose an infection risk and may quickly lead to secondary damage. There are three steps involved in cleaning up this type of damage and restoring the affected area to sanitary condition.

3 Steps To Clean Up Sewage Damage

  1. Get Rid of Water and Solid Waste

The first step toward mitigating primary damage and preventing more extensive secondary damage is to eliminate all water and solid waste. Commercial restoration professionals may pump out water or use other equipment to quickly rid the area of backed up water and any detritus. Once the area is clear, it is ready to be completely cleaned.

  1. Clean and Disinfect

Sewer cleanup involves a complete cleaning and disinfection of the affected area. This sanitization step is necessary to restore the portion of the property exposed to a sewage backup to working order.

  1. Thoroughly Dry the Area

Getting rid of water and cleaning up waste is not the end of the restoration process. Experts may recommend using fans or dehumidifiers to dry out the area quickly to prevent mold from starting to form. Damaged building materials should only be replaced after completely drying.

Whether the source of sewage damage in your property is a flooded toilet or a more extensive sewer backup, it is important to quickly pursue sewer cleanup. You can follow these steps on your own, but the job may be completed more quickly and thoroughly by professionals. If you want to make sure that the affected area is safe to reopen and will not run the risk of developing mold, contact commercial sewage damage restoration professionals in Bountiful, UT.

How Does Water Become Contaminated?

6/2/2020 (Permalink)

Water leaking on floor tiles from shower Shower leak in a Wood Cross, UT home.

Clean water can become contaminated in a variety of ways. Chemicals, microorganisms, soil or solid waste can cause clean, treated Category One water to degrade to Category Two gray water or highly contaminated Category Three black water. Learn how to mitigate damage caused by any category of contaminated water.

Clean Water Left Standing

Category One water often originates from a broken supply line. Clean water can degrade over time and become contaminated through exposure to building materials, systems and contents. Homeowners should act quickly to extract standing water:

  • Clean Category One water can degrade to Category Two within 72 hours
  • Category Two gray water can degrade to Category Three within 48 hours
  • Clean water may become highly contaminated black water in only five days

The sooner that clean water is removed, the more likely it is that only drying will be necessary. Damage that involves contaminated water will require disinfection.

Microorganisms and Chemicals

Category Two water damage may result from an appliance leak, a backed up or leaky shower, a broken toilet or a malfunctioning sump pump. Any materials or contents exposed to gray water should be disinfected.

Solid Waste

Category Three water damage is usually caused by a sewer backup or flood. This water is highly contaminated and contains solid waste and other contaminants. This is the most severe category of water damage. It may not be possible to completely clean materials and contents saturated with Category Three water. It is safer to dispose of and replace these materials to limit contagion and mold risks.

Regardless of the category of water damage, it is important to act quickly to remove water from a residence in Woods Cross, UT. Timely mitigation can limit primary damage and help to prevent secondary damage. Homeowners should rely on a mitigation and restoration service with the experience and equipment needed to clean up contaminated water.

Planning for Emergencies and Major Disasters

2/24/2020 (Permalink)

Broken pipe leaking water in residential home. Broken pipe in Bountiful, UT.

SERVPRO is a commercial and residential cleanup and restoration service provider. When your Bountiful, UT, home is affected by an emergency, company professionals may help you work through the claims process with your insurance company. The cleanup and claims services aren't the only resources the company provides. You may also have access to emergency preparedness resources, and you can certainly use the company as a resource when you need an emergency response.

Preparing for Emergencies

The disasters and emergencies that could affect your Bountiful, UT, home come in many varieties. The better you prepare, the easier it will be to survive the emergency. Here are a few things you can do to plan ahead of natural and man-made disasters:

  • Put together a three-day supply kit including a gallon of water per person per day, non-perishable foods, basic tools, flashlight, radio, first aid kit, hygiene items, and copies of family documents, such as insurance policies and ID.
  • Create a plan for reuniting with your family. Appoint a location where all family members should meet when possible. Ask a friend or family member in another town to serve as a communication facilitator. If you can't reach each other, you may be able to reach someone in another town.
  • Store extra batteries for your radio and keep a local map on hand. Find out whether your community as an emergency response plan and plan to work within those arrangements.

If your emergency is limited to your household, a supply kit of basic necessities will get you through a few rough days, giving you time to contact disaster remediation and claim services providers. On the other hand, your emergency preparation can also help you and your family survive a major natural disaster.

Disasters Could Happen to You

Most people believe they are safe from natural and other major disasters. Unfortunately, communities just like Bountiful, UT, are often affected by storms, flooding, damaged properties, fires, and other disasters. Make sure you know how to access resources within your neighborhood, as well as claim services through insurance providers and emergency restoration specialists, such as SERVPRO.

How To Inspect for a Shower Leak

12/30/2019 (Permalink)

Leaky shower flooding bathroom floor. Shower leaks can be a leading cause to water damage.

When buying or renting a home in Bountiful, Utah, don’t forget to inspect for a bathtub leak. Spending the time to do a thorough check of the home for water damage can save you thousands of dollars in repairs. From tiled showers to enclosed shower bathtub units, many of the ways to check for leaks are similar. Here are four simple steps home inspectors take to look for bathtub and shower leaks.

4 Steps to look for bathtub and shower leaks

1. Check surrounding areas for water damage. Stained baseboards or ceilings, rusted tacks holding down carpet or loose bathroom floor tiles are all indicators of a shower pan leak. Another quick trick is to push a finger into the baseboards or surrounding grout to feel for any give. Ideally, they should be hard, nonporous surfaces and provide no movement.

2. Examine crawl spaces beneath bathrooms. If your house has a crawl space or basement, be sure to look for black wood dripping with water, as that is a sure sign of a bathtub leak.

3. Let your suspicious nature run free. An old pan, a fresh coat of paint, or an unused shower could all be signs of a leak that may not have been properly sealed. Note the age of the home and consult with the owner to find out the last time the shower pan was replaced.

4. Inspect a tiled shower stall. A loose threshold into the shower can be a sign of a shower pan leak. Vertical or horizontal cracks in the tiled wall or tile separating from the wall can lead to leaks due to water spraying from the showerhead directly into the cracks.

Water damage in your home can be frustrating and costly. Your local water damage repair and restoration specialist can help you get your home back to normal. Discovering a bathtub leak early can save you time, money, and hassle.

What Color Is Your Water? 3 Types That Can Affect Your Health

11/22/2019 (Permalink)

Flood cuts were performed in white wall under window to remove all water damaged material and to begin restoration. SERVPRO performed flood cuts to this Bountiful, UT home to remove all water damaged materials.

You know you’ve got a leak, but do you know what type of water you are dealing with? If your Bountiful, Utah, home needs wastewater cleanup, it is important to determine the category type so you can minimize exposure to contaminated water. There are three water types: category one (clean water), category two (gray water) and category three (black water).

All three can affect your health differently.

1. Clean Water

Category one is considered clean water because it is free of contaminants. White water poses no health risk because it has not come into contact with potentially harmful substances. Rainwater and water from a faucet, broken pipe, supply line or a refrigerator are all common examples. While category one may sound innocuous, it is important to know that in a short 48 hours, water can turn from white to gray.

2. Gray Water

Category two is called gray water, and it is considered contaminated water. It is harmful for humans to ingest because chemicals, soaps or similar contaminants are present. Examples are water from a dishwasher, washing machine, shower/sink drain or fish tank. If gray water is left stagnant, then it can transition to category three within two days or less.

3. Black Water

Category three is the most dangerous water. It contains bacteria and pathogens that are extremely harmful to humans. Black water can come from sewage lines, RV holding tanks or toilets. Effectively managing category three water requires professional restoration services. All affected surfaces must be cleaned, sanitized and dried completely before humans can come in contact with those areas.

Understanding the difference between black, gray and white water will help keep your Bountiful, Utah, home free from unsafe contaminants. If you aren’t certain what type of water you have, it is wise to consider it category three until a professional can confirm that you don’t have contaminated water. Be smart! Keep yourself healthy by treating the three water types accordingly.

How To Inspect for a Shower Leak

10/25/2019 (Permalink)

Black mold on floor of tiled shower stall Black mold found under tiles in shower stall in Bountiful, UT.

When buying or renting a home in Bountiful, UT, don’t forget to inspect for a bathtub leak. Spending the time to do a thorough check of the home for water damage can save you thousands of dollars in repairs. From tiled showers to enclosed shower bathtub units, many of the ways to check for leaks are similar. Here are four simple steps home inspectors take to look for bathtub and shower leaks.

Four Steps to Find Shower and Bathtub Leaks

1. Check surrounding areas for water damage. Stained baseboards or ceilings, rusted tacks holding down carpet or loose bathroom floor tiles are all indicators of a shower pan leak. Another quick trick is to push a finger into the baseboards or surrounding grout to feel for any give. Ideally, they should be hard, nonporous surfaces and provide no movement.

2. Examine crawl spaces beneath bathrooms. If your house has a crawl space or basement, be sure to look for black wood dripping with water, as that is a sure sign of a bathtub leak.

3. Let your suspicious nature run free. An old pan, a fresh coat of paint, or an unused shower could all be signs of a leak that may not have been properly sealed. Note the age of the home and consult with the owner to find out the last time the shower pan was replaced.

4. Inspect a tiled shower stall. A loose threshold into the shower can be a sign of a shower pan leak. Vertical or horizontal cracks in the tiled wall or tile separating from the wall can lead to leaks due to water spraying from the showerhead directly into the cracks.

Water damage in your home can be frustrating and costly. Your local water damage repair and restoration specialist can help you get your home back to normal. Discovering a bathtub leak early can save you time, money, and hassle.

How To Handle Wet Items in Your Home

9/30/2019 (Permalink)

Moldy Drywall This drywall has mold due to recent water damage in Bountiful, UT.

If you’ve experienced problems with water in Bountiful, UT, from flooding or a broken pipe, you may be wondering how to handle all of your belongings that have been left soaked. By following a few guidelines, you can take the first steps to handling wet items and restoring your home to normal conditions.

Wet Items You Can Save

When looking through possessions that have gotten wet, determine which ones are nonporous. These objects do not soak up water and can therefore be cleaned up easily. Plastic or wooden furniture that is not upholstered should be entirely salvageable. Most types of flooring that are not carpet should also be able to be restored to pre-flood conditions. While you can save these items, it is important that you clean and disinfect them thoroughly to avoid mold growth or other problems that can result from contaminated water.

Items You Should Replace

Fabrics, carpet, upholstered furniture, and other items that water can soak into may have to be more carefully evaluated. Depending on what type of water has invaded your home, you may or may not be able to save these objects. If the water was black or gray water, then it can be best to simply discard and replace porous items. Black water is highly contaminated water that comes from sewage leaks or outside floods. Gray water may be less contaminated than black water but can still contain harmful microorganisms.

If the water was from a clean source, then porous items may be saved through drying and dry-cleaning processes. You can hire a professional damage restoration company to help you sort through affected items and determine the extent of damage and contamination.

Figuring out what to do with waterlogged objects can be the first step to returning life to normal after dealing with water in your home. Sorting through items can help you determine what to keep and what to replace.

Professional Cleanup for Water Damage

6/10/2019 (Permalink)

Water extraction in a Centerville,UT home

No one wants to discover flooding in his or her home. Even the most minor water issues can cause problems and result in heavy expenses and a lot of time and effort on your part. One of the most important aspects of this type of disaster is how you clean up after water damage. A quick response and the right help can make this task a lot easier.

Get the Pros Involved

There are certainly things you can and should do to initiate water cleanup. Unplugging electronics and moving materials out of harm's way is crucial. However, when you call a professional flood cleanup team, you get expert service.

  • The pros have experience.
  • The pros have high-powered equipment.
  • The pros are licensed, insured, and thorough.

Water Removal

When a technician arrives at your Centerville, UT, home, he or she and fellow crew members will begin by surveying the scene to assess the extent of the water cleanup needs. The team will then extract all water from the floor, furniture, walls, and ceiling.


Whether the flooding comes from broken pipes, a sewer backup, cracks in the foundation, or anything else, the water could easily introduce the growth of mold and other materials. The water damage specialists will dry every square inch of the affected parts of your home with industrial-strength blowers. The techs will ensure everything is completely dry before proceeding to the next step.


Removing water and drying everything isn't sufficient. In order for you to return to your home with peace of mind, you need the area to be clean. The experts will use powerful agents to sanitize every part of your home where the water touched. You can rest assured that with expert work, your home can be back to its pre-flood state.
Water damage doesn't have to be long-lasting. Call the industry leaders in flood remediation today.

Is Category 2 Water Contaminated?

4/17/2019 (Permalink)

Category two damage can be caused by an overflow of water from a dishwasher

A Category Two water or gray water leak involves water that is more contaminated than a clean Category One leak which calls for water pipe repair and drying. Category Two water may contain chemicals or microbes and will require disinfection. Find out more about Category Two water and how damage restoration experts clean up this type of damage.

Category Two Contaminants

Category Two damage can be caused by an overflow of water from a dishwasher, washing machine, shower, aquarium, waterbed or by a sewer backup that does not contain solid waste. Depending on the source of the leak, any of the following contaminants may be present in gray water:

  • Chemicals
  • Cooking fats or oils
  • Microbes
  • Shower residues
  • Soap

Category One water from a broken pipe that is left standing for more than 48 hours before water pipe repair and damage cleanup can degrade to Category Two. Gray water is not as contaminated as black water, but disinfection will still be necessary to limit contamination and mold growth risks.

Category Two Cleanup

Water damage mitigation and restoration experts recommend quickly cleaning up any type of water damage. The faster that water is extracted, the lower the risk of secondary damage. Specialists remove water with a pump or wet vac and tear out any damaged building materials. The flooded area can then be cleaned, disinfected and dried. Air movers or fans can increase ventilation and a dehumidifier can lower moisture levels.

Determining Damage Categories

Leaks caused by appliance or shower overflows typically involve Category Two water. Gray water does not pose as much of a risk as Category Three black water, but still requires disinfection. As soon as a plumber provides water pipe repair or fixes the cause of a backup or leak, a property owner or manager should arrange for water damage mitigation and restoration at a building in Bountiful, UT.

How To Keep Your Pipes From Freezing This Winter

1/15/2019 (Permalink)

Call an emergency water damage service in North Salt Lake, UT to get your home back to normal

Imagine waking in the night to go get a glass of water and feeling soaking wet carpet squishing between your toes. If you think frozen pipes can’t happen in your house, you could be very wrong. For people living in cold climates, such as in North Salt Lake, UT, it could be just a matter of time until the cold becomes too much and your pipes freeze or even burst. Luckily, there are some pipe freeze prevention guidelines you can follow.

Tips for Pipe Freeze Prevention

  • Keep home warm and open cabinet doors so that room air can circulate to pipes
  • Allow a faucet to run at a slow trickle to help keep pipes open
  • Wrap pipes in cold areas, especially those on outside walls or under the home with heating tape
  • Disconnect any hoses from outdoor faucets and drain the exterior section
  • Insulate pipes in unheated areas, but try to provide some heat as the insulation only slows, but may not prevent pipes from freezing

If you ever hear a hum in your walls when water is not (or should not) be running, investigate the source of the water immediately and get help as soon as possible. While having frozen pipes is not something anyone wants to have happen, calling an emergency water damage service in North Salt Lake, UT, to help bail you out of the mess can offer peace of mind and help you get your home back to normal as quickly as possible. They can assess the extent of the damage and help save as much as possible. They may even be able to dry out and save any affected carpeting if it got wet with clean water from a burst pipe.

It is important to follow these pipe freeze prevention pointers to ensure that you don’t have to deal with home content or structural damage. Taking care of these things is relatively quick and simple compared to the stress and grief that can come from having a pipe break in your home.

3 Categories of Water Contamination

10/3/2018 (Permalink)

Water damage in a Bountiful,UT home

All floods are not equal. Floodwater in your home in Bountiful, UT, may be clean and require nothing more than extraction and thorough drying. Other flooding may involve contaminated water that, in addition to drying, requires disinfection, preferably performed by water mitigation specialists. To determine what your remediation process should involve, you need to know which category the floodwater in your home falls under.

Contamination Factors

The water contamination level is typically determined by certain factors:

  • Source of floodwater
  • Materials water touches
  • Time and temperature of area

Any of these factors can affect how contaminated the water flooding your home may be. Even water that is clean can become black water if certain things happen.

Category 1

Category 1 water is clean water. If a supply line breaks, the leak is most likely releasing clean water. As long as it only floods a clean floor and is taken care of in a swift manner, it will likely remain clean.

Category 2

Leaks from appliances contain contaminated water that falls within Category 2. It may be infested with contaminants, particularly if it permeates walls or flooring or has been sitting for a while in a warm area. You should avoid direct contact or ingestion of Category 2 water.

Category 3

Water in this category likely contains microbes and bacteria. Any water that comes from storm flooding, sewer water, toilet overflows or groundwater falls within Category 3. This type of flood requires professional remediation from certified experts, because you want to make sure that the area not only is dried but sanitized. You should completely avoid contact with this water.

If you have contaminated water in your home, it is best to call professionals who are trained to handle that type of remediation. Regardless of how harmless the problem may seem at first, it is better to know that the flooded area is entirely clean rather than having to guess.

How Water Damage Impacts Your House

8/9/2018 (Permalink)

Air movers in a Bountiful, UT, home that has a water damage.

Major flooding at your home in Bountiful, UT, leaves you wondering if your house is a total loss. Luckily, most building materials eventually dry out and are salvageable. However, some are not. From swelling wood to soaking drywall, learn what can be saved and what must go.

Wood and Wood Composite

Many items in your home are made from real wood or a composite, some can be restored and others cannot:

Wood composite material is porous and absorbs water. The swelling wood is compromised and needs removed.
Solid wood usually dries out, returns to its original shape and remains structurally sound. The drying process needs to begin within the first 48 hours, however, so mold does not set in.
As long as it is not warped, real wood flooring is likely salvageable. It may need to be removed for a short time to dry the subfloor.

Drywall and Insulation

When water damages a home, drywall and insulation absorb the moisture and take a long time to dry. The following factors impact whether or not the materials can be saved:

The length of time between when water damage occurs and the drying process begins is crucial. In order to save the drywall, complete the water pipe repair and begin the drying process within 48 hours at most. Otherwise, there is a chance for mold to grow.
When water damage comes from a clean water source, such as a water supply line, there is a chance of saving the drywall. When contaminated water, such as from sewage, floods your home the affected areas need removed for health reasons.
Discard and replace drywall if there is evidence that it is bulging, disintegrating, sagging or exhibiting any signs of mold.
Saturated insulation needs to be replaced, unless it is water resistant closed-cell foam.

The key to saving more materials at your home in Bountiful, UT, is to immediately begin the drying process. Work with a water restoration specialist as soon as you notice swelling wood, or other signs of water damage.

What You Can Do When Your Toilet Leaks

6/28/2018 (Permalink)

If you are like most people, you probably worry about keeping your bathrooms clean and as sanitary as possible. You may even purchase special in-bowl-chemicals for toilets, cleaners for counters, and sprays for mirrors. So, when a pool of water appears at the base of your toilet, it is reasonable to be concerned about the source of the water and the consequences of the pooling liquid. The problem may be a leaking toilet, a broken tank, or a damaged supply line.

What Can You Do?

Depending on the size of the water puddle, there are several ways you can address the situation.

• Try fixing the bathroom leak on your own.
• Call an experienced team of water damage professionals to assess the situation and restore the property.
• Call friends and ask them to come help repair your bathroom.

No matter which of the above repair methods you choose, the first step to take is to make the area safe by removing the puddling water around the leaking toilet.

How Can You Find the Problem?

If you are a DYI type of individual in Bountiful, UT, the next step in fixing your bathroom water problem is locating the leak. The toilet may have a crack, so check the sides of the bowl below the seat for flaws in the ceramic material. You may also want to examine the tank to see if it is leaking between the toilet base unit and the upper tank unit. The water could also be leaking near the floor around the wax ring inside the toilet base. Another possible scenario is a leak from the supply lines at the back of the toilet.

What Do You Do Next?

No matter which type of leak you find, the next step is to turn the water supply line off at the wall to prevent additional water damage. The valve is usually located behind the toilet. From there, the choice of what to do about the leaking toilet is all yours because the repair can differ greatly depending on what is causing the toilet leak.

For more information, please visit us at http://www.SERVPRObountiful.com.

SERVPRO of Bountiful 24 Hour Emergency Water Damage Service

5/30/2018 (Permalink)

SERVPRO of Bountiful is available 24 hours a day for water emergencies, large or small.

When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone All Day
Call Today - 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bountiful has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bountiful

SERVPRO of Bountiful specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Davis County Water Damage Event

5/30/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bountiful provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bountiful arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 801-298-4272

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Bountiful

SERVPRO of Bountiful specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Davis County, SERVPRO is ready!

5/30/2018 (Permalink)

Commercial Building Flooded

SERVPRO of Bountiful specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Davis County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 801-298-4272


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