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Fire & Water - Cleanup & Restoration

How SERVPRO Helps With Claims

5/19/2022 (Permalink)

Property under repair. We are here to Help you with your Claims.

SERVPRO claims service is dedicated to restoring customers' property and getting them back to business as usual as quickly as possible. Our team can help you settle claims fast, resulting in satisfied customers, lower costs and increased policyholder retention.

SERVPRO Claim Services

There are several reasons to choose our restoration professionals to assist you with your emergency response:

1. Customer Focus

Our priority is restoring your customer's property. Our professionals in Bountiful, UT, work hard to limit your customer's damage.

2. Quick Response

We have over 1,900 locations in the United States and Canada. This allows us to respond quickly at any time of the day or night.

3. Highly Trained Team

All our professionals are trained on Institute of Inspection, Cleaning and Restoration Certification standards for fire and water cleanup and restoration. We also provide continuing education for our professionals and insurance clients at our state-of-the-art IICRC-approved training facility. Our training facility offers employee certification training, new franchisee training, continuing education, e-learning and an IICRC training program.

4. Guaranteed Work

All of our work comes with a two-year labor and one-year materials warranty. We will re-service your customer at no additional charge for up to two years if our service fails to meet commercially reasonable expectations.

5. Cost Savings

Restoring property is usually less expensive than replacing it. We are committed to restoring all of the property that can be restored which saves you money.

6. Documentation Provided

Our team provides all customers with photos of important items and an itemized loss inventory so that your customers can have peace of mind that all of their property is being included in the claim. This also saves you time.

7. Only Qualified Vendors Used

We hold vendors to the same high standards we do our professionals. You never have to worry that we will subcontract work to substandard vendors. Because we handle working with vendors for you, that is one less task you need to complete to close your claim.

8. Dedicated National Accounts Team

We have a dedicated team focused on establishing and maintaining relationships with insurance companies. The goal of this team is to make sure both insurance companies and their customers are highly satisfied with our service.

9. Quality Assurance Guidelines

To ensure our work meets your expectations, we have established guidelines that include internal audits. Local professionals must meet 21 different requirements to get insurance client referrals. All of our employees must pass background checks. We keep communication with insurance agents and adjusters transparent and provide completed job files as proof of work.

10. Many Types of Restoration Services Offered

Our professionals are trained to restore property damaged by water, fire, mold and storms. We also provide specialty cleaning, biohazard services, tarp service, storage, document restoration and crime scene cleanup. Because many disasters involve multiple types of restoration, working with our team can save you time.

Our team works hard to ensure we provide the best claim services in the industry. When you use our restoration services you can rest assured that your customers will receive, fast, professional service that saves time, effort and money.

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