What our Customers say...
Water Damage Testimonials
I'm a Realtor and property manager and I started using Josh Grimstead and SERVPRO about 5 years ago. I showed up to host an open house and discovered that the basement had flooded. Because the owner had moved out of the home, it was up to me to choose a disaster recovery company. SERVPRO did an amazing job. In fact, they were so professional that I was able to continue with the open house while they were cleaning up the mess. I've used their services both professionally and personally ever sense.
These folks came out Christmas Eve to respond to severe water damage that occurred this morning. They were highly respectful and very upfront about all they did and how the process will go with our homeowners insurance. They were careful and thorough.
I really appreciated that I felt safe with the contractors and the employees of SERVPRO in my home. Several times I had to leave them there and I had no qualms about doing so. We are thrilled at how our kitchen (and living room) turned out. SERVPRO's motto is "Like it never happened" but for us it should say that and "even better than before." Thank you, Josh, for your integrity, for all of the hours you spent helping me (and my husband Mark)
We had moldy carpet, baseboards and walls. Our insurance company recommended SERVPRO of Bountiful. We have been very pleased with their work. Josh and his crew found the source of the leak, removed the damaged materials and replaced them with cheerful efficiency, matching the quality of the existing interior. Josh's attention to detail and thorough oversight made for a very satisfactory experience. We would definitely use them again for any future damage repair needs.
They are experts in what they do, they understand how hard a disaster is on a family and will work quickly to get things back up and better than they were before! They were quick, they handled working with plumbers, sheet rockers, cleaning crew, etc. I would feel confident in recommending them to anyone!
With an excellent response time SERVPRO of Bountiful helped to prevent water damage in my home from getting worse. Their technicians were professional, efficient and very knowledgeable. They were able to answer all my questions and dry my home and get it back in order very quickly. I would recommend SERVPRO to anyone.
We experienced a foundation leak. SERVPRO came in and removed water damaged sheet rock, carpet and padding. They then made the repairs where there was no sign of any damage. There entire team was professional and courteous. They arrived as scheduled and took great pride in their work.
SERVPRO of Bountiful has come to my rescue twice during the past year, first due to a basement flooding problem caused by a plumbing failure, and second with basement flooding in another area caused by storm and ice damage to my house. In both cases, they were very responsive, easy to deal with, and completed the repairs with excellent quality. They are my "go to" guys when I have an emergency. My hat goes off to Josh Grimstead and his crew.